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DMs, mentions, and alerts

starlight_help/src/content/docs/dm-mention-alert-notifications.mdx

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import {Steps} from "@astrojs/starlight/components";

import FlattenedSteps from "../../components/FlattenedSteps.astro"; import NavigationSteps from "../../components/NavigationSteps.astro"; import ZulipTip from "../../components/ZulipTip.astro";

import TrashIcon from "~icons/zulip-icon/trash";

You can configure desktop, mobile, and email notifications for direct messages (DMs), mentions, and alert words.

Configure notifications

These settings will affect notifications for direct messages, group direct messages, mentions, and alert words.

<FlattenedSteps> <NavigationSteps target="settings/notifications" />
  1. In the Notification triggers table, toggle the settings for DMs, mentions, and alerts. </FlattenedSteps>

You can also hide the content of direct messages (and group direct messages) from desktop notifications.

<Steps> 1. Under **Desktop message notifications**, toggle **Include content of direct messages in desktop notifications**. </Steps>

Wildcard mentions

You can configure which types of notifications you want to receive for wildcard mentions (@all, @everyone, @channel) and @topic mentions separately from personal @-mentions.

<ZulipTip> These mentions don't trigger notifications in muted topics, unlike personal mentions. In muted channels, they are suppressed by default, but you can override this by [enabling](/help/channel-notifications#configure-notifications-for-a-single-channel) wildcard mention notifications in the specific channels where you'd like to receive them. </ZulipTip> <FlattenedSteps> <NavigationSteps target="settings/notifications" />
  1. In the Notification triggers table, toggle the @all checkbox for Channels or Followed topics. </FlattenedSteps>

Additionally, you can override this configuration for individual channels in your Channel settings, and administrators can restrict use of wildcard mentions in large channels.

Alert words

Zulip lets you to specify case-insensitive alert words or phrases that send you a desktop notification whenever the alert word is included in a message. For example, you can set up an alert for the name of a product you're responsible for. Alerts for problematic words or phrases can help moderators respond quickly when there's an issue.

<ZulipTip> Alert words in messages you receive while the alert is enabled will be highlighted. </ZulipTip>

Add an alert word or phrase

<FlattenedSteps> <NavigationSteps target="settings/alert-words" />
  1. Click Add alert word.
  2. Type a word or phrase, and click Add. </FlattenedSteps>

Remove an alert word or phrase

<FlattenedSteps> <NavigationSteps target="settings/alert-words" />
  1. Click the delete (<TrashIcon />) icon next to the alert word that you would like to remove. </FlattenedSteps>