blog-site/src/content/blog/alerts-notification-channels-worldmonitor.md
A dashboard you have to watch is a part-time job. The whole point of monitoring infrastructure is inverted attention: you ignore the world safely because the system knows what you care about and interrupts you only when it happens.
WorldMonitor's alert system is built for that inversion — no code, no webhook glue, unless you want it.
Alert rules can deliver to six channel types:
The same rule can feed different channels for different severities — critical events to the phone, routine matches to email.
An alert system that forwards everything is just a louder feed. WorldMonitor rules are scoped on three axes:
Then the delivery controls do the work that separates a usable system from a muted one:
Alert fatigue is the failure mode that kills every monitoring setup. The alert-design guide goes deep on the principles; the in-product rules implement them without you writing a line.
Every workflow on this blog ends with the same step. The country-risk routine ends with "put the watchlist on continuous watch." The 15-minute briefing ends with automation carrying the other 23 hours. Alert rules are that step: pin your entities, set your monitors and watchlists, scope the rules, pick the channel you actually read, and the dashboard keeps working when you close it.
Developers who want full control still have it — the API path with your own scheduler and delivery logic is the Slack/Teams tutorial. The in-product system is for everyone who wants the outcome without owning the plumbing.
Delivery depends on the receiving platform's own reliability and rate limits — Telegram, Slack, and Discord each have their own weather. Web push requires a browser that supports it and permission you can revoke anytime. And no alert system substitutes for judgment about what deserves a rule: start with fewer rules at higher sensitivity, and widen only when you find yourself checking the dashboard for things it should have told you.
Delivery behavior follows the destination's own transport contract. See the official Slack incoming-webhook guide and Microsoft's current Teams webhook and Workflows guidance.
Do I need to write code to set up alerts?
No. Rules, scoping, digest modes, quiet hours, and all six channels are configured in the product. Code is only for the webhook channel's receiving end — or for developers who prefer the raw API.
Can I limit alerts to specific countries?
Yes — alert rules respect Country Scope, so rules fire only for the countries you've scoped, which is the single most effective alert-fatigue control the system has.
What happens to alerts during quiet hours?
Your choice per rule: critical-only passes through, full silence, or batch-on-wake — everything held and delivered together when quiet hours end.
The dashboard is for when you're looking. The alert rules are for the other 23 hours — set them once, and the world starts reporting to you.