Workflow Credits

Workflow credits power your automations in Twenty. Understanding how they work helps you optimize costs and manage your automation budget effectively.

Credit Allocation

Workflow credits are allocated based on your billing cycle, not your plan tier:

Billing Cycle	Credits
Monthly subscription	5 credits per month
Yearly subscription	50 credits per year

<Note> 5 monthly credits are generous for standard automations. Most teams won't exceed this limit with typical workflow usage. Additional credits are primarily needed for advanced Code actions and AI-powered workflows. </Note>

How Credit Consumption Works

Credits are consumed when workflows execute, not when you create them. Each workflow action consumes credits based on its complexity:

Credit Consumption by Action Type

• Basic internal operations: Very low credit consumption

  • Search Records
  • Create Record
  • Update Record
  • Delete Record
  • Form actions

• Complex operations: Higher credit consumption

  • Code actions (JavaScript execution)
  • HTTP Requests to external services

• AI features: Higher credit consumption

  • AI Agent actions consume credits based on the AI model used
  • More complex prompts and longer outputs use more credits

• Delay actions: Minimal credit consumption

  • The Delay node consumes 1 credit when it executes
  • No credits are consumed during the wait period
  • A 5-minute delay costs the same as a 5-day delay

Real-Time Deduction

Credits are deducted in real-time as workflows execute. This means:

• Draft workflows don't consume credits
• Only active, running workflows use your credit allocation
• Failed workflows still consume credits for completed steps

Managing Credits

Check Credit Usage

1. Go to Settings → Billing
2. View your current credit consumption and remaining balance
3. Monitor usage patterns to optimize your workflows

Purchasing Additional Credits

If you need more credits beyond your plan allocation:

1. Go to Settings → Billing
2. Click on the option to purchase additional credits. Packages of different sizes are available.
3. Credits are added to your current balance

Best Practices

• Batch Processing: Use bulk operations and Iterator actions efficiently
• Manual Trigger Optimization: For manual triggers, choose Bulk availability to process multiple records in a single workflow run
• Optimize Code actions for efficiency
• Batch operations to reduce individual action calls