Settings FAQ

Workspace Settings

<AccordionGroup> <Accordion title="How do I change my workspace name?"> 1. Go to **Settings → General** 2. Find the Workspace Name field 3. Enter your new name 4. Changes save automatically </Accordion> <Accordion title="How do I update my workspace logo?"> 1. Go to **Settings → General** 2. Click on the current logo or upload area 3. Select an image file (PNG, JPEG, or GIF under 10MB) 4. The logo updates immediately </Accordion> <Accordion title="Can I have multiple workspaces?"> Yes, you can create and be a member of multiple workspaces. Each workspace has its own data, settings, and subscription. </Accordion> <Accordion title="How do I delete my workspace?"> 1. Go to **Settings → General** 2. Scroll to Danger Zone 3. Click **Delete workspace** 4. Confirm the deletion

Note: This permanently deletes all data and cannot be undone. </Accordion>

<Accordion title="I accidentally created multiple workspaces. What should I do?"> Delete the workspaces you no longer need under **Settings → General → Delete workspace**. <Warning> Do not delete your **account** (accessible under Settings → Profile): your account is shared among all your workspaces. Deleting your account removes access to ALL workspaces. </Warning> </Accordion> <Accordion title="How do I disable my workspace without deleting it?"> If you want to temporarily disable your workspace (not permanently delete it), go to **Settings → Billing** and click **Cancel Plan**. Your data will be preserved for a grace period. </Accordion> </AccordionGroup>

Profile Settings

<AccordionGroup> <Accordion title="How do I change my password?"> 1. Go to **Settings → Profile** 2. Find the Password section 3. Enter your current password 4. Enter your new password 5. Save changes </Accordion> <Accordion title="How do I enable two-factor authentication?"> 1. Go to **Settings → Profile** 2. Find the 2FA section 3. Click **Enable 2FA** 4. Scan the QR code with your authenticator app 5. Enter the verification code </Accordion> <Accordion title="Can I change my email address?"> To change your email address, please reach out to [[email protected]](mailto:[email protected]). </Accordion> <Accordion title="How do I delete my account?"> 1. Go to **Settings → Profile** 2. Scroll to Danger Zone 3. Click **Delete Account** 4. Confirm by typing your email

Note: This removes your access to all workspaces and deletes all emails synced from your connected accounts. </Accordion> </AccordionGroup>

Experience Settings

<AccordionGroup> <Accordion title="How do I switch between light and dark mode?"> 1. Go to **Settings → Experience** 2. Find the Theme section 3. Select Light, Dark, or System </Accordion> <Accordion title="How do I change the date format?"> 1. Go to **Settings → Experience** 2. Find Date Format 3. Select your preferred format 4. Changes apply immediately </Accordion> <Accordion title="How do I change my time zone?"> 1. Go to **Settings → Experience** 2. Find Time Zone 3. Select your local time zone 4. All timestamps will adjust </Accordion> <Accordion title="Can I change the language?"> 1. Go to **Settings → Experience** 2. Find Language 3. Select from available languages 4. The interface updates to your selection </Accordion> </AccordionGroup>

Account Settings

<AccordionGroup> <Accordion title="How do I connect my email account?"> 1. Go to **Settings → Accounts** 2. Click **Add account** 3. Choose Google or Microsoft 4. Authorize access 5. Configure sync settings </Accordion> <Accordion title="Can I connect multiple email accounts?"> Yes, you can connect multiple email accounts. Go to **Settings → Accounts** and add additional accounts as needed. </Accordion> <Accordion title="How do I disconnect an email account?"> 1. Go to **Settings → Accounts** 2. Find the account to remove 3. Click **Disconnect** 4. Confirm the action </Accordion> </AccordionGroup>

Domains

<AccordionGroup> <Accordion title="Can I customize my workspace domain?"> Yes! Go to **Settings → Domains** and click **Customize Domain**. You have two options:

• Subdomain: Use a Twenty subdomain like yourcompany.twenty.com
• Custom domain: Use your own domain like crm.yourcompany.com (requires DNS configuration)

A subdomain is quick to set up, while a custom domain provides a fully branded experience for your team. </Accordion>

<Accordion title="How do approved access domains work?"> You can configure approved access domains so team members with company email addresses can automatically join your workspace. Go to **Settings → Domains** and add your company domain (e.g., `yourcompany.com`). </Accordion> </AccordionGroup>

Early Access Features

<AccordionGroup> <Accordion title="What are Early Access features?"> Early Access features are capabilities being tested before general release. Currently, only **Dashboards** are in Early Access. They may change based on user feedback. </Accordion> <Accordion title="Are Early Access features safe to use?"> Early Access features are functional but may change based on user feedback. They are safe to use but may evolve before general availability. </Accordion> <Accordion title="How do I enable Early Access features?"> 1. Go to **Settings → Updates → Early Access** 2. Find the feature you want 3. Toggle it on 4. The feature becomes available immediately </Accordion> </AccordionGroup>