Pricing Plans

Overview

Twenty offers flexible pricing to fit teams of all sizes, whether you prefer cloud hosting or self-hosting.

Cloud Plans

Pro (Cloud)

For teams ready to scale:

• All core CRM features
• Email and calendar sync
• Workflows and automations
• Standard support

<Note> Premium features (SSO, row-level permissions and AI usage data) are not included in the Pro plan. </Note>

Organization (Cloud)

For larger teams with advanced needs:

• Everything in Pro
• Premium features: SSO integration, row-level permissions and AI usage data
• Priority support

Self-Hosted Plans

Free (Self-Hosted)

Host Twenty on your own infrastructure at no cost:

• All Pro features included
• Community support via Discord
• Full control over your data

Organization (Self-Hosted)

For teams who need premium features while self-hosting:

• All Pro features
• Premium features: SSO integration, row-level permissions and AI usage data
• Twenty team support
• No requirement to publish custom code as open-source before distributing

Premium Features

Premium features are only available on the Organization plans (Cloud or Self-Hosted):

• SSO integration: Single Sign-On with your identity provider
• Row-level permissions: Fine-grained access control at the record level
• AI usage data: Track AI consumption across the workspace

Switching Plans

Upgrade to Organization

1. Go to Settings → Billing
2. Click Switch to Organization
3. Confirm your upgrade

Downgrade to Pro

Contact support to downgrade your plan.

Switch to Yearly Billing

1. Go to Settings → Billing
2. Click Switch to Yearly
3. Save with annual billing

Switch to Monthly Billing

Contact support to switch back to monthly billing.

Obtain an Enterprise Key for Organization (Self-Hosted)

To use the Organization (Self-Hosted) plan, you need to obtain an Enterprise key:

1. Go to Settings → Admin Panel → Enterprise

2. Click Get Enterprise Key

3. When you are redirected to Stripe, enter your payment details and confirm

4. When your Enterprise key is displayed, paste it into the Enterprise settings page and activate the Organization license