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Licensing

docs/versioned_docs/version-2.12.0/licensing.md

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<div className='badge badge--primary heading-badge'>Available on: Paid plans</div>

Setting up for Licensing

This comprehensive guide aims to assist you in the process of configuring paid plans on your self-hosted platform. We offer three different licenses tailored to your specific requirements. Let's explore how to get the most out of ToolJet's powerful features! 🚀

Let's look into three types of licenses:

  1. Trial License: This is a free license that grants access to premium features for a 14-day trial period. In order to get this, please reach out to our team.
  2. Business License: This is a paid license that you can purchase directly.
  3. Enterprise License: This is a paid license with customizable options. To obtain this license, you have to contact our sales team.

After selecting the appropriate license that aligns with your needs, the next step is to proceed with the purchase. Once you have completed the onboarding process, we will generate a unique license key specifically tailored to your chosen specifications. Keep reading to gain a more comprehensive understanding of this process.

To update your trial license key, please follow these steps:

  1. Set up the instance and log in as a Super Admin.
  2. Navigate to the instance settings page.
  3. In the license key tab, make the necessary updates to the provided license key.
  4. Within the license tab of the instance settings page, you can access the limit tab, which displays the current status of available super admins, builders, and end users.

:::caution Note The trial license key will be valid for 14 days. To fully enjoy ToolJet, we recommend upgrading to premium plans within this period. If you wish to upgrade from the trial to the business or enterprise edition, you can click the Upgrade or Renew button or contact our team via Slack. Upon expiration, access to premium features like OpenID SSO login and Audit logs will be restricted, ensuring no data loss occurs. However, don't worry! You can still upgrade to any of our premium plans and enjoy the benefits of ToolJet. :::

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Ref: Screenshot to update license key

A) Chosen Plan: Business Plan

If you decide to proceed with the Business Plan and have made the purchase, please wait for our team to get back to you within 24-48 hours to get you onboarded.

To update the business license key, follow these steps:

  1. Log in as a Super Admin, ensuring that you are on the correct instance URL.
  2. Go to the instance settings page.
  3. In the license key tab, update the provided license key.
  4. Within the license tab of the instance settings page, you can access the limit tab, which provides details about available super admins, builders, and end users.

:::info Note As a super admin, you can conveniently view the remaining days of your enterprise edition period on the dashboard. (Refer to screenshots below) :::

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:::warning Important The business license key will be valid for 3 months only. You can renew it to continue using ToolJet to its fullest potential. :::

B) Chosen Plan: Enterprise Plan

If you choose to move forward with the Enterprise Plan and have completed the purchase process with our sales team, kindly anticipate a response from our team within 24-48 hours to facilitate your onboarding process.

To update the enterprise license key, follow these steps:

  1. Log in as a Super Admin, ensuring that you are on the correct instance URL.
  2. Go to the instance settings page.
  3. In the license key tab, update the provided license key.
  4. Within the license tab of the instance settings page, you can access the limit tab, which provides details about available super admins, builders, and end users.

:::info Note As a super admin, you can conveniently view the remaining days of your enterprise edition period on the dashboard. :::

Frequently Asked Questions (FAQs)

1) How can I upgrade or renew my license?

If your business or enterprise edition license key is nearing expiration, please click the Upgrade or Renew button or contact us via email at [email protected] to obtain an extended license key. If you intend to increase the number of users, please reach out to us via Slack or review our pricing page at https://www.tooljet.com/pricing before making a request.

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Ref: Screenshot addressing upgrade/renew CTAs. Note that there are a couple of other pages which will display banners or CTAs, from where you can upgrade/renew.

2) What happens if my license expires?

If your business or enterprise license key expires, your instance will revert to operating as a free plan. While you can still create unlimited apps, workspaces, and add users, premium features such as OpenID and Audit logs will no longer be accessible. For further information, please refer to the relevant plans.

3) How can I add more users?

There are different methods to do this:

a) You can renew directly using the business plan. (Note: Please do check the list of premium features available with this plan)

b) You can directly reach out to us via Slack or email and we will be happy to provide you the support.

Lastly, please keep in mind that your license key is private and strictly prohibited from being shared with any third parties.