Issue a Gift Card

Gift cards are prepaid balances that can be redeemed like cash on future purchases. They’re commonly used for promotions, customer service gestures, loyalty rewards, or as products sold directly to customers.

In Spree, you can issue gift cards to individual customers or generate them in bulk for later distribution. This guide covers how to issue a gift card to a specific customer.

How to Issue a Gift Card

To issue a gift card, navigate to Customers in the admin dashboard.

Find and click the customer who should receive the gift card to open their customer profile.

Click the three-dot menu in the top right corner, and select Add a Gift Card.

You’ll be redirected to the gift card creation form.

Configure the Gift Card

Complete the following fields:

• Code - Leave blank to have Spree automatically generate a unique code, or enter one manually.
• Amount - The value of the gift card.
• Currency - Select the currency the gift card should be issued in.
• Expires At - Optional expiration date. Leave blank for a non-expiring gift card.

Click Create to issue the gift card. It will immediately appear in the customer’s Gift Cards section.

Edit a Gift Card

To modify a gift card:

1. Go to the customer’s profile
2. Scroll to the Gift Cards subsection
3. Click on the gift card to be redirected that gift card's form
4. Click Edit in the Settings section 
5. Make your changes and click Update

Delete a Gift Card

To delete a gift card:

1. Go to the customer’s profile
2. Scroll to the Gift Cards subsection
3. Click on the gift card to be redirected to that gift card's form
4. Click three-dot menu in the top-right corner
5. Click Delete