Tenant Capabilities

Spree Commerce Enterprise Edition provides tenants with a robust set of tools to manage every aspect of their stores. From catalog management and order fulfillment to branding and analytics, tenants enjoy full control over their ecommerce operations - subject to super admin policies and platform configurations.

Tenant Dashboard

Tenants interact with an intuitive dashboard designed for day-to-day operations:

Products – Add, edit, and categorize products, manage inventory, upload images, and define product attributes.
Orders – View, process, and update orders with real-time status tracking.
Customers – Manage customer accounts, view histories, and offer loyalty programs (if enabled).
Analytics – Access sales, traffic, and performance reports scoped to their store.
Settings – Configure store profile, policies, and operational preferences.

Storefront Theming & Branding

Tenants can create unique storefronts that reflect their brand identity:

Theme Editor – Customize layouts with drag-and-drop modules.
Brand Assets – Upload logos, banners, and product imagery.
Color & Typography Settings – Adjust styling to align with brand guidelines.
Localized Content – Manage language and currency options for a global customer base.
Custom Domains – Assign tenant-specific URLs (subject to super admin configuration).

Catalog & Inventory Management

Full-featured tools to manage a tenant’s product offerings:

Product Catalog – Build and maintain independent catalogs or pull from a shared master catalog (if enabled).
Inventory Management – Track stock levels, set backorder policies, and manage SKUs.
Collections & Tags – Organize products into categories, collections, and tag groups.
Product Properties – Define reusable attributes like material, size, or allergens.

Payment, Tax, & Shipping Configuration

Tenants can tailor operational workflows:

Payment Gateways – Configure own payment processors or use platform-provided options.
Tax Settings – Set tax rules per region, integrate with tax APIs (subject to super admin settings).
Shipping Rules – Define zones, carriers, and rates, or leverage centralized fulfillment services.

Promotions & Marketing

Drive customer engagement with robust marketing tools:

Discounts & Coupons – Create and manage promo campaigns.
Gift Cards – Issue and redeem digital gift cards.
Email Marketing – Integrate with email automation tools for abandoned cart recovery, upsells, and newsletters.
SEO Tools – Optimize meta tags, sitemaps, and URLs for search visibility.

Customer Service & Policies

Empower tenants to manage their own customers and store policies:

Helpdesk Tools – Optional chatbots or live chat integrations.
Policies – Configure privacy policies, T&Cs, and returns/refunds guidelines.
Customer Credits – Issue store credits for returns or loyalty programs.

Analytics & Reporting

Data-driven insights to monitor and grow their businesses:

Sales Dashboards – Track revenue, AOV, conversion rates, and top-selling products.
Google Analytics Integration – Connect their store for detailed customer insights.
Export Tools – Download product and order data for offline analysis.

Integrations & Extensions

Tenants can access a library of pre-configured integrations and features provided by the super admin:

Built-In Integrations – Tools like Stripe, PayPal, Google Analytics, and Klaviyo are available out of the box.
Custom Extensions – Additional marketing, payment, or operational tools made available by the platform owner.

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