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Marketplace Vendor Panel

docs/use-case/marketplace/vendor-dashboard.mdx

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Spree Commerce Enterprise Edition offers vendors a streamlined and intuitive dashboard designed specifically for <u>multi-vendor marketplace</u> operations. 

<Columns cols={2}> <Card title="Book a Demo" icon="eye" href="https://getvendo.com/book-a-demo/" cta="Click here"> Schedule a demo to explore the platform and get your questions answered </Card> <Card title="Ask for Pricing" icon="dollar-sign" href="https://spreecommerce.org/get-started/" cta="Click here"> See Enterprise pricing for your use case </Card> </Columns>

With automated integrations with popular platforms like Shopify and WooCommerce, Spree empowers vendors to effortlessly manage their marketplace offerings, improve sales performance, and deliver exceptional customer service, all within a user-friendly and familiar environment of their own dashboard.

Vendor Dashboard UX

  1. Products: Upload and manage inventory, categories, and pricing.
  2. Orders: Process new orders, add shipment tracking, view status.
  3. Analytics: Review sales, refunds, and fulfillment metrics.
  4. Settings: Configure shipping methods, policies, billing info.

Vendor Onboarding Options

  • Shopify: Sales channel app that syncs products, orders, and shipments.
  • WooCommerce: Direct API integratio that sync products, orders, and shipments.
  • Manual or CSV Import: For vendors not using ecommerce platforms.

Vendor Profile & Settings

  • Shipping Setup: Define rates and methods per location.
  • Multi-Language & Currency Support: Vendors can localize their store presence.
  • Holiday Mode: Pause shop temporarily.

Shopify Vendor Operations

  • Product Sync: Vendors manage inventory in Shopify; marketplace reflects changes.
  • Order Handling: Orders appear in Shopify admin for normal fulfillment.
  • Fulfillment & Shipment Sync: Auto-updates customer notifications.
  • Cancellation & Refund Sync: Fully automated sync of status updates.

WooCommerce Vendor Operations

  • Product Sync: Vendors manage inventory in WooCommerce; marketplace reflects changes.
  • Order Handling: Orders appear in WooCommerce admin for normal fulfillment.
  • Fulfillment & Shipment Sync: Auto-updates customer notifications.
  • Cancellation & Refund Sync: Fully automated sync of status updates.

Manual/CSV Vendor Operations

  • Product Upload: Add items manually or via CSV import.
  • Order Management: Review and process orders within the vendor dashboard.
  • Shipment Management: Add tracking codes, split shipments, mark as fulfilled
  • Cancellations & Refunds: Access tools to manage returns and exceptions.

Vendor Financials

  • Automatic or Manual Payouts: Payout frequency controlled by admin policy.
  • Stripe KYC Flow: Vendors complete verification during onboarding.
  • Stripe Dashboard Access: View transactions, disputes, and payout history.
  • Accounting Tools: Optional integrations with QuickBooks, Xero, etc.

Further Reading

Get Started

<Columns cols={2}> <Card title="Book a Demo" icon="eye" href="https://getvendo.com/book-a-demo/" cta="Click here"> Schedule a demo to explore the platform and get your questions answered </Card> <Card title="Ask for Pricing" icon="dollar-sign" href="https://spreecommerce.org/get-started/" cta="Click here"> See Enterprise pricing for your use case </Card> </Columns>