content/operate/rc/billing-and-payments/_index.md
The Billing & Payments screen:
{{<image filename="images/rc/billing-billing-history-tab.png" alt="The Billing & Payments screen shows billing transactions and manage payment methods." >}}
The following tabs are available:
The Billing History tab displays recent charges and payments. Each transaction includes the following details:
| Detail | Description |
|---|---|
| Date | Date the transaction was recorded |
| Description | Description of the transaction |
| Reference | Reference number |
| Amount | Transaction amount |
Billing details may vary between regions.
You can download invoices on this tab.
A Pay Now button appears in selected regions.
{{<image filename="images/rc/billing-payments-pay-now.png" width="100px" alt="Use the Pay Now button to Pay your invoice in selected regions." >}}
Select this button to pay your invoice.
The Payment Methods tab lists your current payment methods. You can add a new payment method, associate different payment methods with specific subscriptions, and remove payment methods.
{{<image filename="images/rc/billing-payment-method-tab.png" alt="The Payments Methods tab helps you manage payments for your subscriptions." >}}
Select Add credit card to enter new credit card details, or Add marketplace account to add a [Google Cloud Marketplace]({{< relref "/operate/rc/cloud-integrations/gcp-marketplace/" >}}) or [AWS Marketplace]({{< relref "/operate/rc/cloud-integrations/aws-marketplace/" >}}) account.
The Credits tab shows coupon credits that have been applied to your account, if any.
{{<image filename="images/rc/billing-payments-credits-tab.png" alt="The Credits tab lets you apply coupons to your account and shows credits that have already been applied." >}}
| Detail | Description |
|---|---|
| Code | Coupon code |
| Coupon Amount | Amount credited to your account |
| Current Balance | Amount left |
| Date added | Date applied to your account |
| Expiration Date | Date the amount expires |
You can apply a coupon on this tab.
To download an invoice:
In the Redis Cloud console, select Billing & Payments.
From the Billing History tab, locate and select the invoice.
Select the Download invoice icon displayed to the right of the invoice amount.
{{<image filename="images/rc/icon-billing-download.png" width="50px" alt="Use the download icon to download a PDF for the selected invoice." >}}
The invoice is downloaded as an Acrobat PDF file. Use your browser's download features to manage the file.
To add a new credit card:
In the Redis Cloud console, select Billing & Payments > Payment Methods.
Select Add credit card and add the credit card details.
{{< embed-md "rc-credit-card-add.md" >}}
Select the Add Credit Card button to save your changes.
{{<image filename="images/rc/button-billing-save-card.png" width="150px" alt="Use the Save Card button to save new payment details." >}}
If you have a [Google Cloud Marketplace]({{< relref "/operate/rc/cloud-integrations/gcp-marketplace/" >}}) or [AWS Marketplace]({{< relref "/operate/rc/cloud-integrations/aws-marketplace/" >}}) account already associated with another Redis Account that you own, you can add it to your current account.
{{< embed-md "rc-marketplace-account-add.md" >}}
Coupons apply credits to your Redis Cloud account. To redeem a coupon:
In the Redis Cloud console, select Billing & Payments and then select the Credits tab.
Enter the coupon code and then select the Apply button.
{{<image filename="images/rc/button-billing-payments-apply.png" width="80px" alt="Use the Apply button to redeem a coupon." >}}
The value of the coupon is applied to your account when accepted.
For help, contact Support.
{{< note >}} Generally, charges are non-refundable.
For any special circumstances that may warrant a refund, please contact Support and be sure to provide detail about the reasons for the refund request. {{< /note >}}
{{< embed-md "rc-cost-report-csv.md" >}}
See [Cost report]({{< relref "/operate/rc/billing-and-payments/cost-report" >}}) and How to download and visualize the cost report for more information.
See Billing on the Redis knowledge base for help troubleshooting billing issues: