docs/guides/chatchannel/connect_chat.md
After a chat channel is added successfully, you need to connect it to a Chat. After the connection is complete, user messages received from external channels enter the Chat for answering.
Operation steps:
If the test message receives no reply, first check whether the channel has been connected to a Chat. Then check whether the bot is online, whether third-party platform permissions are complete, and whether the Chat itself can answer normally on the RAGFlow page.