Sinch SMS Integration with Novu

You can use the Sinch SMS API to send SMS messages to your customers through Novu.

Setting up Sinch

<Steps> <Step title="Create a Sinch account"> 1. Go to the [Sinch Build Dashboard](https://dashboard.sinch.com/) and create an account, or log in if you already have one. 2. Open the SMS product and confirm you have a virtual number for sending. New accounts usually get a free test number. You can buy more numbers later from the dashboard. </Step> <Step title="Get your Service Plan ID and API token"> 1. In the Sinch Build Dashboard, go to **SMS** then **APIs**. 2. Under **REST configuration**, copy your **Service Plan ID**. 3. Click **Show** next to the API token and copy it.

Keep these values handy. Novu needs both to authenticate with Sinch. </Step>

<Step title="Note your region and sender"> Sinch hosts SMS APIs in several regions. Use the same region as your service plan:

Region value in Novu	Sinch API host
eu	eu.sms.api.sinch.com (Ireland, Sweden)
us	us.sms.api.sinch.com
au	au.sms.api.sinch.com
br	br.sms.api.sinch.com
ca	ca.sms.api.sinch.com

For the From field, use a Sinch virtual number assigned to your service plan, or another sender ID Sinch allows for your account and destination country. </Step> </Steps>

Creating a Sinch integration with Novu

<Steps> <Step title="Connect Sinch to Novu"> 1. Visit the [Integrations](https://dashboard.novu.co/integrations?utm_campaign=docs-sms-sinch) page on Novu. 2. Click **Add a provider**. 3. Locate **Sinch** under the SMS section and click **Connect**. 4. Enter your: - **Service Plan ID** - **API Token** - **Region** (must match your Sinch service plan) - **From** (your Sinch sender number or sender ID) 5. Confirm **Active Integration** is on. New integrations start active by default. 6. Click **Create Integration**. </Step> </Steps>

You can now send SMS notifications with Sinch through Novu.

<Note> Some countries restrict which sender IDs you can use. Check Sinch and local regulations for the destinations you send to. </Note>

Next steps

<Card title="Adding SMS Channel" href="/platform/integrations/sms/adding-sms"> Learn how to add an SMS step to a workflow and test delivery. </Card>