Infobip SMS Integration with Novu

You can use the Infobip provider to send SMS messages to your customers using the Novu Platform with a single API to create multi-channel experiences.

<Note> Novu's Infobip integration only supports the **SMS** and **Email** channels. Infobip's WhatsApp, Viber, and Voice channels are not exposed through this integration. To send WhatsApp messages through Novu, use the [WhatsApp Business](/platform/integrations/chat/whats-app) or [Twilio](/platform/integrations/sms/twilio) integrations instead. </Note>

Setting up Infobip

<Steps> <Step title="Get your API Key"> 1. [Sign up](https://www.infobip.com/signup) or [Log in](https://portal.infobip.com/login/) to your Infobip account 2. On the [Homepage](https://portal.infobip.com/homepage/), you'll see your API key

Alternatively, you can find your API key in the Developer Tools:

1. Click on Developer Tools in the left sidebar

2. Select API Keys from the dropdown menu

3. Click on Generate API Key to create a new key

</Step> <Step title="Get your Base URL"> Log in to your account and check your Homepage. You should see your base URL in this format: `xxxxx.api.infobip.com`. </Step> <Step title="Connect Infobip to Novu"> 1. Visit the [Integrations](https://dashboard.novu.co/integrations?utm_campaign=docs-sms-infobip) page on Novu 2. Click the "Add a provider" button 3. Locate **Infobip** under the SMS section and click on the **Connect** button 4. Enter your: - Infobip API Key - Base URL 5. Click on the `Disabled` button and mark it as `Active` 6. Click on the **Connect** button </Step> </Steps>

Now you can send SMS notifications using Infobip in Novu.