docs/api-reference/messages/message-schema.mdx
Message is a single notification that is sent to a subscriber. Each channel step in the workflow generates a message.
| Field | Type | Description |
|---|---|---|
id | string | Unique identifier for the message |
templateId | string | Template ID associated with the message |
environmentId | string | Environment ID where the message is sent |
messageTemplateId | string | Message template ID |
organizationId | string | Organization ID associated with the message |
notificationId | string | Notification ID associated with the message |
subscriberId | string | Subscriber ID associated with the message |
subscriber | SubscriberResponseDto | Subscriber details, if available |
template | WorkflowResponse | Workflow template associated with the message |
templateIdentifier | string | Identifier for the message template |
createdAt | string | Creation date of the message |
deliveredAt | string[] | Array of delivery dates for the message, if the message has multiple delivery dates, for example after being snoozed |
lastSeenDate | string | Last seen date of the message, if available |
lastReadDate | string | Last read date of the message, if available |
content | string | EmailBlock[] | Content of the message, can be an email block or a string |
transactionId | string | Transaction ID associated with the message |
subject | string | Subject of the message, if applicable |
channel | ChannelTypeEnum | Channel type through which the message is sent |
read | boolean | Indicates if the message has been read |
seen | boolean | Indicates if the message has been seen |
snoozedUntil | string | Date when the message will be unsnoozed |
email | string | Email address associated with the message, if applicable |
phone | string | Phone number associated with the message, if applicable |
directWebhookUrl | string | Direct webhook URL for the message, if applicable |
providerId | string | Provider ID associated with the message, if applicable |
deviceTokens | string[] | Device tokens associated with the message, if applicable |
title | string | Title of the message, if applicable |
cta | MessageCTAType | Call to action associated with the message |
feedId | string | Feed ID associated with the message, if applicable |
status | MessageStatusEnum | Status of the message |
errorId | string | Error ID if the message has an error |
errorText | string | Error text if the message has an error |
payload | Record<string, unknown> | The payload that was used to send the notification trigger |
overrides | Record<string, unknown> | Provider specific overrides used when triggering the notification |
contextKeys | string[] | Context (single or multi) in which the message was sent |
ChannelTypeEnum {
IN_APP = "in_app",
EMAIL = "email",
SMS = "sms",
CHAT = "chat",
PUSH = "push"
}
Workflow is a collection of steps that are executed in order to send a notification.
| Field | Type | Description |
|---|---|---|
id | string | |
name | string | |
description | string | |
active | boolean | |
draft | boolean | |
preferenceSettings | SubscriberPreferenceChannels | |
critical | boolean | |
tags | string[] | |
steps | NotificationStepDto[] | |
organizationId | string | |
creatorId | string | |
environmentId | string | |
triggers | NotificationTrigger[] | |
notificationGroupId | string | |
parentId | string | |
deleted | boolean | |
deletedAt | string | |
deletedBy | string | |
notificationGroup | NotificationGroup | |
data | WorkflowResponseData | |
workflowIntegrationStatus | WorkflowIntegrationStatus |
Actor is the user who is skipped from sending the notification when workflow is triggered to a topic.
Actor can be a string (subscriber ID) or a SubscriberPayloadDto object with the following fields:
| Field | Type | Description |
|---|---|---|
subscriberId | string | Unique identifier of the subscriber |
firstName | string | null | First name of the subscriber |
lastName | string | null | Last name of the subscriber |
email | string | null | Email address of the subscriber |
phone | string | null | Phone number of the subscriber |
avatar | string | null | Avatar URL or identifier |
locale | string | null | Locale of the subscriber |
timezone | string | null | Timezone of the subscriber |
data | Record<string, unknown> | null | Additional custom data associated with the subscriber |
MessageCTA is a call to action that is displayed in the Inbox message. It can be used to redirect the user to a specific URL when the message is clicked.
| Field | Type | Description |
|---|---|---|
type | redirect | Type of call to action |
data | MessageCTAData | Data associated with the call to action |
action | MessageAction | Action associated with the call to action |