docs/help/contents/sync/how-sync-works.md
Sync is free in Notesnook, on an unlimited number of devices, on every plan. Your notes are encrypted on your device before they are sent, so the sync server stores nothing it can read — it only moves encrypted blobs between the devices you are logged in on.
Yes. Sync is on the free plan, and every plan — Free, Essential, Pro and Believer — allows unlimited devices. Nothing about syncing itself is behind a paywall. Only the sync settings that turn parts of syncing off, and full offline mode, need a paid plan.
Everything is encrypted on your device, with a key derived from your password, before it leaves it. That includes note content, titles, notebooks, tags, colors, reminders and attachments. The server receives ciphertext and hands the same ciphertext to your other devices, which decrypt it locally.
This is why nobody at Notesnook can read your notes, and why nobody can recover them for you if you lose your password and your recovery key. See how your data is encrypted for the full picture.
Sync is not on a fixed timer. It runs when something actually happens:
::: info Automatic and realtime sync can both be switched off individually on a paid plan — see sync settings.
:::
The icon starts spinning and its tooltip changes to {{syncing}} — or {{downloading}} / {{uploading}} — until it finishes.
Only the icon is drawn in the status bar at the bottom of the window — hover it and the tooltip tells you the state. There are seven:
| Tooltip | What it means |
|---|---|
Synced <time> ago | Everything is up to date. |
{{syncing}}, {{downloading}} or {{uploading}} | A sync is running right now. The number in brackets is how many items have been transferred. |
Merge conflicts | Sync stopped because two versions of a note need your decision. The icon becomes a red alert triangle. |
Sync disabled, with a red alert icon | Your email address is not confirmed yet. The status bar also shows {{emailNotConfirmed}} next to your account dot. |
{{syncFailed}} | The last sync did not finish. |
Synced <time> ago (offline) | You have no internet connection. |
Sync disabled, with a greyed-out icon | You turned sync off in settings. |
Clicking the icon starts a sync, unless sync is disabled.
On mobile there is an extra setting called {{backgroundSync}}: "Sync your notes in the background even when the app is closed. This is an experimental feature. If you face any issues, please turn it off."
With it on, the operating system wakes Notesnook up periodically — at most every 15 minutes, and only when the OS decides it is a good moment — to run a full sync, refresh your reminders and update note widgets. It also restarts after your phone reboots.
Because the OS controls the schedule, background sync is best-effort: it is not a guarantee that your notes are current the second you open another device. Desktop and web have no equivalent — they sync for as long as the app is running, which on desktop includes when the window is closed to the system tray.
::: info
{{backgroundSync}} lives under {{settings}} → {{account}} → {{syncSettings}}, on mobile only. It is available on every plan. The three Disable … switches next to it are not — see sync settings.
:::
Any individual note can be excluded from sync entirely. This is useful for a scratchpad or something you want to exist on one device only.
{{syncOff}}.The note now shows a crossed-out sync icon in the list. Choose {{syncOff}} again to turn syncing back on.
::: warning This removes the note from your other devices
Turning {{syncOff}} on a note deletes it from every other device. Only the copy on the device where you switched it off remains, and it will not be in any backup taken on another device.
:::
Notesnook never merges the text of two versions together and never silently throws one away.
When a note comes in from another device, Notesnook compares when each side was last edited:
Conflicted group, and sync will keep flagging it until you pick a version.Resolving a conflict is a two-click job — keep one version, discard the other, or save both. See what are merge conflicts? for the full walkthrough of the resolution screen.
No. Notesnook is a local-first app: everything you write is saved to your device first and works with no connection at all. Sync catches up the moment you are online again. If you also want every attachment available offline, turn on full offline mode.