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Plans & limits

docs/help/contents/plans-and-limits.md

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Notesnook plans and limits

Notesnook has four plans — Free, Essential, Pro and Believer — plus an Education plan and a grandfathered Pro (legacy) plan for long-time subscribers.

Everything that makes Notesnook Notesnook is on the free plan: unlimited notes, unlimited devices, end-to-end encryption, sync, backups, the private vault, and publishing with monographs. Paid plans raise the storage limits and unlock conveniences on top.

::: tip Plans are cumulative Each plan includes everything from the plans below it. A feature marked <PlanTag plan="essential" /> works on Essential, Pro and Believer. A feature marked <PlanTag plan="pro" /> works on Pro and Believer.

:::

What each plan gives you

FreeEssentialProBeliever
NotesUnlimitedUnlimitedUnlimitedUnlimited
DevicesUnlimitedUnlimitedUnlimitedUnlimited
Storage per month50 MB1 GB10 GB25 GB
Maximum file size10 MB100 MB1 GB5 GB
Notebooks50500UnlimitedUnlimited
Tags50500UnlimitedUnlimited
Colors720UnlimitedUnlimited
Active reminders1050UnlimitedUnlimited
Side menu shortcuts10UnlimitedUnlimitedUnlimited
Note versions kept1001,000UnlimitedUnlimited

Storage counts attachments only, meaning images, files, audio and web clips. Your notes themselves never count against it, however many you write.

Features unlocked by Essential

Features unlocked by Pro

Believer

Believer includes everything above and exists for people who want to fund private, open source software. Like Pro, it is sold monthly and yearly as well as a one-time 5-year purchase.

Education plan

The Education plan gives students and teachers Pro features and Pro limits. It is not sold from the plan grid. You can apply for the discount here. Education plans do not include a trial.

Pro (legacy)

If you subscribed before the current plans existed, you keep a grandfathered Pro (legacy) plan. It gives you everything in the current Pro plan, with two differences:

  • Unlimited storage instead of 10 GB a month
  • A 512 MB maximum file size instead of 1 GB

You keep it for as long as the subscription stays active.

Regional pricing

Paid plans are sold at a regional price, applied automatically from the country of the payment method you check out with. There is no code to enter and nothing to apply for. When a regional price applies to you, the plan shows the original price struck through with the percentage off beside it.

Free trials

You can trial each plan only once, and a valid payment method is required to start one — your card is not charged until the trial ends. The trial length is shown on the plan before you start it, and the app tells you the date it ends.

A trial works like a short subscription: a feature you unlock during it stops working when the trial ends, unless you subscribe. You can cancel a trial at any time. The Education plan has no trial.

Refunds

Refunds are self-service inside the app on subscriptions bought through Notesnook's own checkout, within the window for the billing period you bought:

Billing periodRefund window
Monthly14 days from purchase
Yearly14 days from purchase
5-year14 days from purchase

Requesting a refund downgrades your account to the free plan immediately, and eligible funds are returned within 24 hours. Subscriptions bought through Google Play or the App Store are refunded by that store, not by Notesnook.

Changing or cancelling your plan

  1. Go to {{settings}}.
  2. Open {{subDetails}}.
  3. Choose {{changePlan}} to move up or down a tier — the difference is prorated — or turn off Auto renew to stop the subscription at the end of the period.

Your {{billingHistory}} on the same screen lists every payment with a downloadable receipt.

What happens when a subscription ends

Nothing is deleted, and nothing becomes unreadable. Your notes, notebooks, tags and attachments stay exactly where they are and keep syncing.

You go back to free-plan limits, which means:

  • you can't create new items above the free caps, but everything you already have stays;
  • paid-only settings are switched off — app lock is disabled, a custom home screen resets to the default, and a custom toolbar layout returns to the standard one;
  • attachments you already uploaded stay downloadable, even if you're over the free storage limit.

::: warning Before you let a subscription lapse If you rely on app lock, take a moment to set up your device's own lock screen first — Notesnook will turn app lock off when the plan expires.

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Redeeming a gift or promo code

Gift codes can only be redeemed on an account that is currently on the free plan. See gift cards for the full process.

<GetNotesnook action="pricing" title="Not sure which plan you need?" text="Start on the free plan — it has unlimited notes and full end-to-end encryption. Upgrade only when you hit a limit that matters to you." />