Back to Notesnook

Your account

docs/help/contents/account-settings.md

3.4.10-android6.4 KB
Original Source

How do I manage my Notesnook account?

Everything about your account — email, password, profile name and picture, recovery key and sessions — lives in one place: {{settings}}{{profile}} and {{settings}}{{authentication}} on desktop and web, or {{settings}}{{account}}{{manageAccount}} on mobile.

Change your email address

Changing your email is a two-step flow: you confirm your password, then enter a 6-digit code sent to the new address.

  1. Go to {{settings}}{{profile}}.
  2. Press {{changeEmail}}.
  3. Fill in {{newEmail}} and {{accountPassword}}, then press {{next}}.
  4. Enter the {{sixDigitCode}} sent to your new address and press {{next}}.

Resend code in … on the code field is disabled for 60 seconds after each send.

::: warning You will be logged out from all your devices The dialog says so explicitly. Your subscription and every other setting stay as they are — only the address changes.

:::

Change your password

  1. Go to {{settings}}{{authentication}}.
  2. Press {{changePassword}}.
  3. Enter Current password and {{newPassword}}.

A backup is taken automatically before the change goes through. When it finishes you see {{passwordChangedSuccessfully}} and the {{saveRecoveryKey}} dialog opens — save the new key.

Are my notes re-encrypted when I change my password?

No, and that is why it is fast. Your notes are encrypted with data keys, and those keys are what your password protects. When you change your password, Notesnook derives a new master key from the new password and re-wraps the existing keys — your attachments key, monograph passwords key, inbox keys and data encryption keys — with it. The notes themselves are never re-encrypted, so the time it takes does not grow with the size of your notes.

::: danger Your password is the only way in Notesnook never sees your password and cannot reset it for you. If you forget it, your account recovery key is the only way back to your data. Your email must be confirmed before you can change your password.

:::

Set a profile name and picture

Your full name and profile picture are stored end-to-end encrypted and are only visible to you — they are personalization, not a public profile.

  1. Go to {{settings}}{{profile}}.
  2. Click the pencil next to {{yourFullName}} to open {{editFullName}}, type a name and confirm. You get a {{fullNameUpdated}} toast.
  3. Hover the avatar and click {{edit}} to open {{editProfilePicture}}.

Save your account recovery key

The recovery key is what gets you back into your data if you forget your password. Save it before you need it.

  1. Go to {{settings}}{{profile}}.
  2. Press {{save}} next to {{saveDataRecoveryKey}} and confirm the {{verifyItsYou}} prompt.
  3. In the {{saveRecoveryKey}} dialog use {{saveQRCode}} or Download.
  4. Press {{keyBackedUp}} to close the dialog.

The same dialog opens automatically right after you change your password, because the key changes with it.

Log out from all other devices

  1. Go to {{settings}}{{profile}}.
  2. Under {{sessions}}, press {{logoutAllOtherDevices}} and confirm.

You get a {{loggedOutAllOtherDevices}} toast. The device you are using stays signed in.

::: info There is no list of active sessions Notesnook does not show a per-device session list. {{logoutAllOtherDevices}} clears every session except the one you are on; changing your email or password logs out every device including this one.

:::

Log out of this device

  1. Go to {{settings}}{{profile}}.
  2. Under {{sessions}}, press {{logout}}.
  3. Leave {{backupDataBeforeLogout}} ticked — it is on by default — and confirm.

If you have unsynced changes, the confirmation adds a warning about them before you continue. If the pre-logout backup fails, Notesnook asks whether you want to log out anyway — answering no cancels the logout so you can fix the problem first.

::: warning Logging out clears local data Logging out resets the local database on that device. Anything that has not synced is gone, which is exactly what the backup checkbox is there to prevent. See backup and restore.

:::