Unclaiming and Reclaiming a Node

:::note

What's the difference between unclaiming/reclaiming and removing a node?

If you want to move a node to a different Space, use the unclaim and reclaim process on this page.

If you want to permanently remove a node from Netdata Cloud entirely, see our guide: Removing a node from your Netdata Cloud Space

:::

This guide covers how to move a node from one Space to another without removing it from Netdata Cloud entirely.

Why Move a Node Between Spaces?

You might need to move a node to a different Space when:

• Reorganizing your infrastructure monitoring structure
• Transferring node ownership between teams or departments
• Consolidating multiple Spaces into one

Prerequisites

• The node must have Netdata Agent installed
• You need the claiming token and room keys for the new Space
• Access to the node via SSH or terminal

:::info

Need a claim token? See Regenerate Claiming Token to generate a new token for your Space (Space Administrator required).

:::

Step 1: Unclaim from Current Space

See our Reconnect Agent guide for the exact commands to:

• Remove the Cloud connection directory (Linux)
• Remove connection files and recreate container (Docker)

:::warning

Restart the agent after removing cloud.d/

If you don't restart the agent after removing /var/lib/netdata/cloud.d/, the node will remain connected to Netdata Cloud until the agent restarts.

To apply the unclaiming change immediately, run:

sudo systemctl restart netdata

:::

Step 2: Reclaim to New Space

Option 1: Quick Reclaim (Recommended)

Run the standard claim command with your new Space's token:

bash <(curl -Ss https://get.netdata.cloud/kickstart.sh) --claim-token YOUR_NEW_TOKEN --claim-rooms YOUR_ROOMS --claim-url https://app.netdata.cloud

Option 2: Configuration File

Create /INSTALL_PREFIX/etc/netdata/claim.conf with:

[global]
   url = https://app.netdata.cloud
   token = NETDATA_CLOUD_SPACE_TOKEN
   rooms = ROOM_KEY1,ROOM_KEY2

Then restart the agent or run:

netdatacli reload-claiming-state

Option 3: Environment Variables

For Docker/container deployments, set:

NETDATA_CLAIM_TOKEN=YOUR_NEW_TOKEN
NETDATA_CLAIM_ROOMS=ROOM_KEY1,ROOM_KEY2

Verification

After reclaiming, verify the node appears in:

• Your new Space in Netdata Cloud
• The Rooms you specified
• The node status shows as "Online"

Troubleshooting

Node doesn't appear in new Space:

• Verify the claim token is correct for the new Space
• Check /var/lib/netdata/cloud.d/ was removed before reclaiming
• Review agent logs using:
  • journalctl --namespace netdata -b 0 | grep -i CLAIM
  • or:
  • grep -i CLAIM /var/log/netdata/daemon.log

Reconnection fails:

• Check connection status: curl http://localhost:19999/api/v1/aclk
• Ensure the agent has internet access to app.netdata.cloud
• Check for firewall blocking port 443

Related Documentation

• Remove a node from Netdata Cloud entirely - For permanent node removal
• Connect Agent to Cloud - Initial connection setup
• Reconnect Agent - Linux/ Docker-based installations