import { InlineIcon } from "docs-ui" import { BellAlert } from "@medusajs/icons"

export const metadata = { title: Notifications, }

{metadata.title}

In this guide, you'll learn about the notifications you receive from Cloud and how to view them.

Notifications Overview

Medusa shows you notifications related to your Cloud organization, projects, environments, and deployments. These notifications keep you updated without needing to manually check for changes.

Notification Types

Notifications may be related to:

• Payment updates: Whether a Cloud payment subscription succeeded or failed.
• Database Dump Import / Export: Notification when a database dump import or export is completed.
• Build and deployment failure: Notification when a project's build or deployment fails.
• Build and deployment recovery: Notification after a project's build that previously failed was successful.

---

How to View Notifications on Cloud

Notifications Sidebar

The notifications sidebar shows you a history of all your organization's notifications.

To open the notifications sidebar, click on the <InlineIcon Icon={BellAlert} alt="bell" /> icon at the top right of the Cloud dashboard.

This will open the notifications sidebar, where you can see all notifications related to your organization.

<Note title="Tip">

To view the notifications for a different organization, learn how to switch organizations.

</Note>

Actionable notifications will have a link that you can click to go to the relevant page. For example, if a database dump export was completed, you can click the link to download the dump.

Toast Notifications

Medusa also shows you toast notifications at the top right of the dashboard when you receive a new notification. These notifications appear momentarily and then disappear. They're helpful to quickly inform you about important updates.

---

Change Notification Preferences

You can change notification preferences to control whether you receive notifications on deployment and build failures.

<Note>

You can't change notification preferences for payment updates or account changes. These notifications are always sent to the billing email configured for your organization.

</Note>

To change your notification preferences:

1. If you're in a different organization, switch to the organization whose settings you want to view.
2. Make sure you're on the projects overview page of the organization. You can do this by clicking on the organization name at the top left of the dashboard.
3. Click Settings > General in the sidebar to open the organization's settings.
4. In the "Notification Preferences" section, you can toggle the notifications you want to receive:
   • Emails: Receive notifications via email. Updates will be sent to the billing email configured for your organization.
   • Feedback: Receive notifications in the Cloud dashboard. These notifications will appear in the notifications sidebar and as toast notifications for all members of the organization.

Changes are saved automatically when you toggle a notification preference.