www/apps/bloom/app/faq/page.mdx
export const metadata = {
title: Frequently Asked Questions,
}
Get answers to common questions about using Bloom to build and manage your ecommerce store.
Bloom is an AI-powered commerce assistant that helps you build, manage, and scale ecommerce stores. Chat with Bloom in natural language, and watch your ideas transform into a working store. No coding required.
No, you don't need any technical skills. Bloom is designed for designers, marketers, business owners, and anyone who wants to build an ecommerce store without writing code. Just describe what you want, and Bloom builds it for you.
Bloom can build your initial store in about 2 minutes. You can launch a complete, production-ready store in hours by continuing to refine your design and features through chat.
See Create Your First Bloom for a step-by-step guide.
No, Bloom runs entirely in your web browser. Just visit bloom.chat and start building.
Yes, Bloom offers a Free plan with 5 credits per month. You don't need to enter payment information to get started. Create an account and start building right away.
Visit the Bloom homepage and either write a custom prompt describing your store or choose a pre-built starter. After creating an account, Bloom will build your store in about 2 minutes. See the Create Your First Bloom guide for detailed instructions.
The best first prompts include:
For example: "Build a candle store with minimalist design, warm colors, and three products."
See Store Design Prompting guide for tips on writing effective prompts.
Yes, Bloom generates images for your products and store to provide a complete experience. Image generation consumes credits. You can also upload your own product images later.
Chat with Bloom and describe the changes you want. Bloom updates your store in real-time. You can change designs, add features, update content, and more just by asking.
Selection Mode lets you click on specific elements in your store to make targeted changes, and make tweaks to text and design without using credits.
See Selection Mode guide for more details.
Yes, you can upload screenshots of design inspirations, provide URLs to websites you like, or copy code from Figma. Bloom will match those styles in your store.
See Design from Media guide for instructions on using design inspirations.
Yes, your store is fully customizable. Ask Bloom to change colors, layouts, images, features, and more.
Every Bloom store is built on Medusa, which provides robust commerce features out of the box. This includes product management, inventory, checkout, order management, and more.
See Commerce Features guide for a complete list of features included in your Bloom store.
Yes, Bloom is an ecommerce expert. Ask Bloom to add custom features like product reviews, memberships, subscriptions, wishlists, gift cards, and more. Just describe what you need in the chat.
Yes, ask Bloom to add custom features to your admin dashboard. For example, you can add custom fields, create special views, or build workflows that fit how you run your business.
Yes, Bloom stores support unlimited products with variants (sizes, colors, etc...), pricing options, and images. Manage everything through the admin dashboard.
Yes, Bloom supports integration with popular payment providers like Stripe. You can configure your payment settings through the admin dashboard to accept payments securely.
See Service Integration Prompting guide for instructions on connecting third-party services.
Yes, configure shipping methods, rates, and tax settings through the admin dashboard. Bloom stores support multiple regions with different currencies, shipping options, and tax rates.
Refer to the Medusa Admin User Guide for detailed instructions on setting up shipping and taxes.
Click the "Publish" button in the top-right corner of the project interface. If you're on the Free plan, you'll need to upgrade to the Hobby plan first.
See the Going Live guide for a complete publishing checklist.
Yes, you need the Hobby plan to publish your store to a live URL. The Free plan includes shareable preview links but doesn't allow production deployment.
See Credits and Plans for details on plans and features.
Bloom deploys your store to a live URL, sets up hosting, configures SSL, and handles everything needed to run your store. Your store becomes accessible to customers immediately.
Yes, you can configure a custom domain for your store. By default, your store publishes to the .medusajs.site subdomain, but you can connect your own domain.
See the Custom Domains guide for instructions on setting up your domain.
Click the "Publish" button again and select "Deploy changes" to push your latest changes to the live store. You can deploy as many times as needed.
Credits are the currency Bloom uses to measure usage. Each time you send a prompt to Bloom, it consumes credits based on the complexity and scope of your request.
See Credits and Plans for details on how credits work and how many you get with each plan.
No, unused credits don't roll over. Credits reset automatically at the start of each month.
In the account view, you'll see credits remaining at the top right (for example, "40 credits left"). In the project view, click the project name at the top left to see a progress bar showing your credit usage.
You'll receive an error when you try to send a prompt. Your production store stays live, but you can't make changes with Bloom until your credits reset or you upgrade. You can still push updates through GitHub or use Selection Mode, which doesn't consume credits.
No, Bloom doesn't offer one-time credit purchases. To get more credits immediately, upgrade to a higher tier. You can downgrade at the start of the next month if needed.
Yes, credits are shared across all stores under your account. If you have multiple projects, they all draw from the same pool of credits.
No, you don't need payment information to use the Free plan. Start building without providing any payment details.
The Free plan includes 5 credits per month and shareable preview links. The Hobby plan includes more credits (50-360 per month), production deployment, and GitHub export.
See the Credits and Plans guide for complete details.
In the account view, click "Upgrade" at the top right. Select the tier you want and click "Pay and upgrade". You'll be charged immediately and your credits update right away.
See the Credits and Plans guide for step-by-step instructions.
Yes, follow the same steps as upgrading but select a lower tier. Your new plan takes effect at the start of the next month. You'll keep your current credits until then.
See the Credits and Plans guide for details on downgrading.
Yes, downgrade to the Free plan to cancel your subscription. Your plan stays active until the end of your billing cycle, then switches to the Free plan.
Your store stays live until the end of your billing cycle. After that, it switches to Free plan limitations (5 credits per month, no production deployment). Your production store gets taken down, but your preview store remains live.
Bloom stores are built on Medusa, an open-source commerce platform. This means you get a robust, production-ready foundation with full ecommerce features.
Yes, the Hobby plan includes GitHub export. Transfer your project's codebase to your GitHub account for version control, local development, or collaboration with developers.
See Export to GitHub guide for instructions on exporting your code.
Yes, you have full ownership of your store's code. You can export it, modify it, or continue development locally.
Yes, export your code to GitHub and continue development locally. You can work on the code yourself or with developers while still using Bloom.
Yes, developers can access your store's code through GitHub export. They can make changes locally and push updates through Git. Then, you can deploy those changes through Bloom's publish feature.
Ask Bloom to integrate third-party services. For advanced integrations, export your code and have a developer implement them.
Bloom stores are hosted on Medusa Cloud, a hosting service for Medusa applications with zero configuration.
Your Bloom account on the Hobby plan includes hosting for one published store on Medusa Cloud. This is sufficient for testing and small stores.
However, for better performance, reliability, and features, or to publish more than one store, upgrade to the Pro or Enterprise plans on Medusa Cloud.
Learn more in the Going Live guide.
Try being more specific about what you want. Break complex requests into smaller steps. Use Selection Mode to target specific elements instead of describing them.
See Store Design Prompting guide for tips on writing effective prompts.
Yes, you can revert to a previous version of your store using the Restore Changes feature. This allows you to undo changes and go back to a version you liked.
Use the Responsive View feature to preview and adjust your store's design for mobile devices. Ask Bloom to make specific changes to improve the mobile experience.