Audio and Screensharing

<PlanAvailability slug="all-commercial" />

Mattermost Calls offers native real-time chat, self-hosted audio calls, and screen sharing within your own network, enabling secure, effective team communication and collaboration. Learn more about deploying Mattermost Calls in a self-hosted environment and making calls with Mattermost.

With calls and screen sharing, Mattermost ensures that communications remain uninterrupted, even during maintenance or outages, and scales effortlessly to meet your team’s growing needs, safeguarding the integrity of mission-critical operations.

Functionality includes:

• 1:1 Audio Calls: Initiate direct, real-time voice communication between two participants for quick resolution and sensitive discussions.
• Audio Conference Calls: Host multi-party voice calls to coordinate teams and resolve issues faster across distributed environments.
• Screen Share: Share your screen during calls to collaborate visually on tasks, review documents, or troubleshoot live issues.
• Chat/Messaging During Calls: Exchange messages alongside audio communication to enhance clarity, drop links, and provide visual context.
• Search Chat History Post-Call: Access in-call messages later to retain decision trails, links, and key points discussed.
• Host Controls: Manage participants, mute/unmute, and control the flow of conversations during conferences for structured engagements.
• Call Recording: Record voice sessions for review, compliance, or sharing with unavailable team members. (Enterprise, Enterprise Advanced)
• Call Transcription: Convert spoken content into text to support documentation, compliance, and improved accessibility. (Enterprise, Enterprise Advanced)
• Live Captioning: Provide real-time subtitles for inclusivity, accessibility, and support in noisy or multilingual environments. (Enterprise, Enterprise Advanced)
• AI Call Summarization: Automatically generate concise summaries of calls to save time and preserve key outcomes. (Enterprise, Enterprise Advanced)
• Advanced Security Controls: Enforce stricter encryption, access policies, and controls for high-assurance environments. (Enterprise, Enterprise Advanced)
• High Availability: Maintain service continuity through system failover and backup call paths. (Enterprise, Enterprise Advanced)

Video conferencing integrations

For video conferencing, Mattermost integrates seamlessly with leading self-hosted and cloud providers, giving users the flexibility to easily transition from chat to video:

• Pexip: An enterprise-grade video conferencing solution with advanced security features, tailored for secure and scalable video collaboration.
• Zoom: A widely used, cloud-based video conferencing platform known for its ease of use and wide range of collaboration tools, including screen sharing and breakout rooms.
• Webex: A comprehensive video conferencing solution designed for enterprise-grade security, offering features like file sharing, virtual backgrounds, and meeting recordings.
• Microsoft Teams: A cloud-based collaboration platform that integrates with Microsoft 365, with text, voice, video, and file-sharing features.

<Note>

• Webex is community supported and not maintained by Mattermost. Please see the GitHub repository for the latest releases and documentation.
• Community supported integrations are not available to Cloud deployments of Mattermost.
• Looking for a Skype for Business replacement? Learn why Mattermost is the best solution to upgrade your collaboration strategy.

</Note>