Account FAQ

Password Reset

How to reset your password:

1. Go to the login page and click "Forgot Password"
2. Enter your email address
3. Check your inbox for a reset link (check spam folder if not found)
4. Click the link and create a new password
5. Your new password must be at least 8 characters with one number and one special character

Note: Password reset links expire after 24 hours.

Two-Factor Authentication (2FA)

Setting up Two-Factor Authentication:

1. Go to Settings > Security
2. Click "Enable 2FA"
3. Scan the QR code with an authenticator app (Google Authenticator, Authy, 1Password)
4. Enter the 6-digit code to verify
5. Save your backup codes in a secure location

If you lose access to your authenticator, use a backup code to sign in, then reconfigure 2FA.

Team Invitations

To invite team members:

1. Go to Settings > Team
2. Click "Invite Member"
3. Enter their email address
4. Select their role (Admin, Editor, Viewer)
5. They'll receive an email with instructions to join

Team members can be managed from the same settings page.