Contacting the Loki Team

For questions regarding Loki:

• Ask a question in the #loki channel of our Slack community
• Open source Loki users are welcome to post technical questions on the Grafana Labs Community Forums under the Grafana Loki category at community.grafana.com. Please be mindful that this is a community-driven support channel moderated by Grafana Labs staff where Loki maintainers and community members answer questions when bandwidth allows. Be sure to review the Community Guidelines before posting.
• Users using Loki via Grafana Cloud can submit support tickets via the Grafana.com Account Portal.
• For questions regarding Enterprise support for Loki, you can get in touch with the Grafana Labs team here.

Your feedback is always welcome! To submit feedback or a report a potential bug:

• File a GitHub issue for bugs, issues and feature suggestions. Grafana UI issues for the Loki data source plugin should be posted directly to the Grafana repository, not the Loki repository.
• Send an email to [email protected], or visit the google groups page.
• Join us for our monthly Loki Community Call on first Thursday of every month alternating between EU (12:00 UTC) and US (17:00 UTC) timezones. Subscribe to the calendar in the doc for being up to date.