Billing

Kilo seats uses a transparent, two-part billing system: a monthly subscription per seat, plus pay-as-you-go Kilo credits with zero markup.

{% callout type="note" %}

Kilo Code seats purchases of Teams or Enterprise are separate from Kilo credits.

No Kilo credits are included with a Teams or Enterprise purchase.

{% /callout %}

Organization Credits

Organization Owners can purchase Kilo credits on the Organization dashboard.

Organization credits are purchased on behalf of all users in the organization. Every member of the organization can use the credits in the organization's balance with the Kilo Code model provider.

Using organization credits works exactly like spending individual credits, except that the credits come from the organization's credit balance, rather than the individuals.

Buying Organization Credits

1. Navigate to Organization tab in dashboard
2. Click "Buy More Credits"
3. Select credit amount ($50, $100, $250, $500, $1000+)
4. Complete payment using saved payment method
5. Credits available immediately for team use

Using Organization Credits

Organization members can use organization credits by choosing the correct organization profile in the dropdown in the Profiles tab of the Kilo Code extension.

{% image src="/docs/img/teams/org_credits.png" alt="Dropdown showing different organizations available" width="600" caption="Dropdown showing different organizations available" /%}

Managing Seats Subscriptions

In order to add Members to your Kilo Code Organization, you must have seat(s) available for them.

You can purchase more seats at any time during your billing cycle and will pay a pro-rated amount for the number of days left in your billing cycle.

You can remove empty seats at any time. Your next payment will reflect the smaller number of seats.

Your next billing date will not change.

To fill empty seats or remove members ahead of seat deletion, see the team management page.

Adding Seats

1. Go to Organization tab
2. Click "Add Seats"
3. Enter number of additional seats
4. Review pro-rated cost for current billing cycle
5. Confirm changes

Removing Seats

1. Navigate to Organization tab
2. Click "Remove Seats"
3. Select seats to remove (must remove team members first)
4. Confirm reduction

To fill empty seats or remove members ahead of seat deletion, see the team management page.

Automatic Top-Up

Ensure your team has uninterrupted access to Kilo Code by enabling Automatic Top-Up. This feature keeps your organization's balance funded so you never have to worry about manual recharges.

How It Works

• Initial Verification — To verify your payment method, a one-time charge for your selected top-up amount will be processed immediately upon enabling this feature.
• Automatic Thresholds — Once enabled, Kilo Code will automatically recharge your balance whenever it falls below $50.00.

{% callout type="warning" title="Payment Failure" %} If a payment fails, we will notify you via email and automatically pause auto-top-ups to prevent repeated billing attempts. You can resume this feature at any time from your settings. {% /callout %}

• Flexibility — You can disable automatic top-ups at any time.
• No Expiration — Any credits you purchase will never expire; they remain available in your account until used.

Configuring Automatic Top-Up

1. Navigate to your Organization Settings
2. Select Billing & Credits
3. Locate the Automatic Top-Up section and toggle the feature ON
4. Set your Top-Up Amount — the amount to add to your balance each time a recharge is triggered

{% callout type="note" %} The minimum top-up amount is $100.00. {% /callout %}

5. Click Save Changes to confirm

Once saved, your initial top-up will be processed immediately to verify your payment method.

Invoices

Invoices for any payment on the Kilo Code platform, for seats or credits, will be available in the Invoices tab.

Service Suspension

If payment fails repeatedly:

• 3-day grace period to resolve payment issues
• Service suspension after grace period expires
• Data retention for 30 days during suspension
• Immediate restoration upon payment resolution

Next Steps

• Explore usage analytics
• Learn about team roles and permissions
• Learn about team management