On call summary template

Date: MM/DD/YY-MM/DD/YY (day)

Notable incidents:
-  [<open/resolved>] <details of the incident including who was impacted. what you did to mitigate/patch the issue>
    - Action items:
        - <what can we do to prevent this from happening in the future?> 

Notable support:
- [Customer company name] <details of the support inquiry>
    - Action items:
        - <what actions should be taken/has been taken to resolve this>
        - <what can we do to prevent this from happening in the future?> 

Comments:
<Any comments you have from your on call shift. Were there any pain points you experienced, etc?>