Contact points

Contact points contain the configuration for sending alert notifications. You can assign a contact point either in the alert rule or notification policy options.

A contact point includes one or more contact point integrations for sending alert notifications, such as:

{{< column-list >}}

• Alertmanager
• Amazon SNS
• Cisco Webex Teams
• DingDing
• Discord
• Email
• Google Chat
• Grafana IRM
• Jira
• Kafka REST Proxy
• Line
• Microsoft Teams
• MQTT
• Opsgenie
• PagerDuty
• Pushover
• Sensu Go
• Slack
• Telegram
• Threema Gateway
• VictorOps
• Webhook
• WeCom

{{< /column-list >}}

For example, a contact point could contain a PagerDuty integration; an email and Slack integration; or a PagerDuty integration, a Slack integration, and two email integrations. You can also configure a contact point with no integrations; in which case no notifications are sent.

Each contact point integration can also define the notification message to be sent, which can use the predefined message, a custom message, or notification templates.

For a complete list of supported integrations and more details about contact points, refer to Configure contact points.