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packages/google-cloud-contactcenterinsights/README.md

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Contact Center AI Insights API: Nodejs Client

This library is considered to be stable. The code surface will not change in backwards-incompatible ways unless absolutely necessary (e.g. because of critical security issues) or with an extensive deprecation period. Issues and requests against stable libraries are addressed with the highest priority

Contact Center AI Insights API client for Node.js

A comprehensive list of changes in each version may be found in the CHANGELOG.

Read more about the client libraries for Cloud APIs, including the older Google APIs Client Libraries, in Client Libraries Explained.

Table of contents:

Quickstart

Before you begin

  1. Select or create a Cloud Platform project.
  2. Enable billing for your project.
  3. Enable the Contact Center AI Insights API API.
  4. Set up authentication so you can access the API from your local workstation.

Installing the client library

bash
npm install @google-cloud/contact-center-insights

Samples

Samples are in the samples/ directory. Each sample's README.md has instructions for running its sample.

SampleSource Code
bulk analyze conversationssource code
bulk delete conversationssource code
bulk download feedback labelssource code
bulk upload feedback labelssource code
calculate issue model statssource code
calculate statssource code
create analysissource code
create analysis rulesource code
create conversationsource code
create feedback labelsource code
create issue modelsource code
create phrase matchersource code
create qa questionsource code
create qa scorecardsource code
create qa scorecard revisionsource code
create viewsource code
delete analysissource code
delete analysis rulesource code
delete conversationsource code
delete feedback labelsource code
delete issuesource code
delete issue modelsource code
delete phrase matchersource code
delete qa questionsource code
delete qa scorecardsource code
delete qa scorecard revisionsource code
delete viewsource code
deploy issue modelsource code
deploy qa scorecard revisionsource code
export insights datasource code
export issue modelsource code
get analysissource code
get analysis rulesource code
get conversationsource code
get encryption specsource code
get feedback labelsource code
get issuesource code
get issue modelsource code
get phrase matchersource code
get qa questionsource code
get qa scorecardsource code
get qa scorecard revisionsource code
get settingssource code
get viewsource code
import issue modelsource code
ingest conversationssource code
initialize encryption specsource code
list all feedback labelssource code
list analysessource code
list analysis rulessource code
list conversationssource code
list feedback labelssource code
list issue modelssource code
list issuessource code
list phrase matcherssource code
list qa questionssource code
list qa scorecard revisionssource code
list qa scorecardssource code
list viewssource code
query metricssource code
tune qa scorecard revisionsource code
undeploy issue modelsource code
undeploy qa scorecard revisionsource code
update analysis rulesource code
update conversationsource code
update feedback labelsource code
update issuesource code
update issue modelsource code
update phrase matchersource code
update qa questionsource code
update qa scorecardsource code
update settingssource code
update viewsource code
upload conversationsource code
cloudsource code

Supported Node.js Versions

Our client libraries follow the Node.js release schedule. Libraries are compatible with all current active and maintenance versions of Node.js. If you are using an end-of-life version of Node.js, we recommend that you update as soon as possible to an actively supported LTS version.

Google's client libraries support legacy versions of Node.js runtimes on a best-efforts basis with the following warnings:

  • Legacy versions are not tested in continuous integration.
  • Some security patches and features cannot be backported.
  • Dependencies cannot be kept up-to-date.

Client libraries targeting some end-of-life versions of Node.js are available, and can be installed through npm dist-tags. The dist-tags follow the naming convention legacy-(version). For example, npm install @google-cloud/contact-center-insights@legacy-8 installs client libraries for versions compatible with Node.js 8.

Versioning

This library follows Semantic Versioning.

More Information: Google Cloud Platform Launch Stages

Contributing

Contributions welcome! See the Contributing Guide.

Please note that this README.md and a variety of configuration files in this repository (including .nycrc and tsconfig.json) are generated from a central template.

License

Apache Version 2.0

See LICENSE