ServiceNow

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• Tier: Free, Premium, Ultimate
• Offering: GitLab.com, GitLab Self-Managed, GitLab Dedicated

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ServiceNow offers several integrations to help centralize and automate your management of GitLab workflows.

To simplify your stack and streamline your processes, you should use GitLab deployment approvals whenever possible.

GitLab spoke

With the GitLab spoke in ServiceNow, you can automate actions for GitLab projects, groups, users, issues, merge requests, branches, and repositories.

For a full list of features, see the GitLab spoke documentation (Xanadu Release).

You must configure GitLab as an OAuth 2.0 authentication service provider, which involves creating an application and then providing the Application ID and Secret in ServiceNow.

GitLab SCM and Continuous Integration for DevOps

In ServiceNow DevOps, you can integrate with GitLab repositories and GitLab CI/CD to centralize your view of GitLab activity and your change management processes. You can:

• Track information about activity in GitLab repositories and CI/CD pipelines in ServiceNow.
• Integrate with GitLab CI/CD pipelines, by automating the creation of change tickets and determining criteria for changes to auto-approve.

For more information, refer to the following ServiceNow resources:

• ServiceNow DevOps home page
• ServiceNow DevOps documentation
• GitLab SCM and Continuous Integration for DevOps