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Linked resources in incidents

doc/operations/incident_management/linked_resources.md

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To help your team members find the important links without having to search through many comments, you can add linked resources to an incident issue.

Resources you might want link to:

  • The incident Slack channel
  • Zoom meeting
  • Resources for resolving the incidents

View linked resources of an incident

Linked resources for an incident are listed under the Summary tab.

To view the linked resources of an incident:

  1. In the top bar, select Search or go to and find your project.
  2. Select Monitor > Incidents.
  3. Select an incident.

Add a linked resource

Add a linked resource manually from an incident.

Prerequisites:

  • You must have the Reporter, Developer, Maintainer, or Owner role for the project.

To add a linked resource:

  1. In the top bar, select Search or go to and find your project.
  2. Select Monitor > Incidents.
  3. Select an incident.
  4. In the Linked resources section, select the plus icon ({{< icon name="plus-square" >}}).
  5. Complete the required fields.
  6. Select Add.

Using a quick action

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To add multiple links to an incident, use the /link quick action:

plaintext
/link https://example.link.us/j/123456789

You can also submit a short description with the link. The description shows instead of the URL in the Linked resources section of the incident:

plaintext
/link https://example.link.us/j/123456789 multiple alerts firing

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Use the /zoom quick action to add multiple Zoom links to an incident:

plaintext
/zoom https://example.zoom.us/j/123456789

You can also submit a short optional description with the link. The description shows instead of the URL in the Linked resources section of the incident issue:

plaintext
/zoom https://example.zoom.us/j/123456789 Low on memory incident

Remove a linked resource

You can also remove a linked resource.

Prerequisites:

  • You must have the Reporter, Developer, Maintainer, or Owner role for the project.

To remove a linked resource:

  1. In the top bar, select Search or go to and find your project.
  2. Select Monitor > Incidents.
  3. Select an incident.
  4. In the Linked resources section, select Remove ({{< icon name="close" >}}).