curriculum/challenges/english/blocks/learn-present-perfect-while-talking-about-accessibility/6720e69c2152da7b9dad577e.md
Read the text and answer the question below.
After their conversation, James wrote an email to Alice to update her about what the development team is doing to fix the issues.
Hi Alice,
I wanted to give you an update about our work on the closed captioning problem we talked about.
The development team has been working hard to find the cause of the issues. We think some of the problems, like captions being misaligned or out of sync, are because the synchronization code is old. We are now updating the code and testing it on different devices to make sure the captions work better everywhere.
We haven't found a final solution yet, but we are seeing some improvements. The captions are showing up better on most devices, but we still need to do more testing to make sure it works well on all of them. We also plan to add a system that will catch any new errors quickly.
I'll keep you updated as we make more progress. If you have any questions or ideas, please let me know.
Best,
James
What is the main reason for the closed captioning issues, according to the email?
The captions are in different languages.
The email does not mention language differences as a cause of the problem.
The synchronization code is old.
The captions were deleted by mistake.
The email does not mention accidental deletion.
The captions are too small to read.
The email talks about synchronization, not font size.
2
To find the correct answer, focus on where James uses the word because to explain the cause of the closed captioning issues.
He says that some problems, like misaligned or out-of-sync captions, are happening because the synchronization code is old.
Look for the option that mentions outdated code, as this is identified as the main reason for the issues.