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Task 39

curriculum/challenges/english/blocks/learn-how-to-talk-about-past-activities/66ce3a72e8b1966f40b2146c.md

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<!-- READING -->

--instructions--

Read the text and answer the question below.

--questions--

--text--

A user decided to email the team to talk about specific issues they are experiencing:

Hi Team,

I wanted to let you know that some elements on your homepage aren't displaying correctly on my mobile device. The navigation bar and footer seem to overlap and haven't been adapting well to smaller screens.

I've attached a few screenshots showing the issue.

Thanks for looking into this!

What is the main purpose of the user's email?

--answers--

To complain about the website's design.

--feedback--

Think about whether the user is complaining, or just informing the team about something that needs fixing.


To request new features for the mobile site.

--feedback--

Consider whether the user is asking for new features or reporting a problem.


To ask for a refund.

--feedback--

Reflect on whether the user is discussing a financial issue or reporting a technical problem.


To inform the team about a display issue on mobile devices.

--video-solution--

4

--explanation--

The user specifically mentions that elements on the homepage aren't displaying correctly and provides details about the navigation bar and footer overlapping on smaller screens.

The user also mentions attaching screenshots showing the issue, which indicates they are informing the team about a problem, not complaining, asking for features, or seeking a refund.

Focus on the part where the user explains the problem and offers evidence to help the team understand the issue.