--instructions--

Listen to the audio and answer the question below.

--questions--

--text--

What concerns Maria the most if the issues are not resolved?

--answers--

That the company will release new features.

--feedback--

Maria is not concerned about releasing new features.

That customer satisfaction could be affected.

That the team will stop working on the project.

--feedback--

Maria does not express concern about the team stopping work.

That fixing the issues will take too long.

--feedback--

Maria's concern is not about the time required to fix the issues.

--video-solution--

2

--explanation--

To impact means to have an effect or influence on something, often in a significant way. For example:

Delays in shipping can impact customer experience. - This means that shipping delays can have a negative effect on how customers feel about the service.

In this dialogue, Maria is saying that unresolved issues could negatively affect customer satisfaction.

--scene--

{
  "setup": {
    "background": "company1-boardroom.png",
    "characters": [
      {
        "character": "Maria",
        "position": {
          "x": 50,
          "y": 0,
          "z": 1.5
        },
        "opacity": 0
      }
    ],
    "audio": {
      "filename": "B1_8-3.mp3",
      "startTime": 1,
      "startTimestamp": 22.32,
      "finishTimestamp": 25.3
    }
  },
  "commands": [
    {
      "character": "Maria",
      "opacity": 1,
      "startTime": 0
    },
    {
      "character": "Maria",
      "startTime": 1,
      "finishTime": 3.98,
      "dialogue": {
        "text": "If we don't fix these, it could impact customer satisfaction.",
        "align": "center"
      }
    },
    {
      "character": "Maria",
      "opacity": 0,
      "startTime": 4.48
    }
  ]
}