curriculum/challenges/english/blocks/learn-how-to-provide-explanations-when-helping-others/66262a982c6ae427498f9871.md
Sarah is responding to Tom's issue with his computer and is asking a question to help troubleshoot the problem.
What does Sarah want to know from Tom?
If he has tried restarting his computer to fix the issue
Why he is finding the computer so frustrating to use
Sarah's question is specifically about a potential solution, not about why he's frustrated.
What files he is trying to open on his computer
Her question is about a possible fix, not about the specifics of the files.
If he has contacted technical support for help
Sarah is asking about a specific action Tom might have taken himself, not about seeking external support.
1
{
"setup": {
"background": "company2-center.png",
"characters": [
{
"character": "Sarah",
"position": {
"x": 50,
"y": 0,
"z": 1.4
},
"opacity": 0
}
],
"audio": {
"filename": "9.3-1.mp3",
"startTime": 1,
"startTimestamp": 4.4,
"finishTimestamp": 7.04
}
},
"commands": [
{
"character": "Sarah",
"opacity": 1,
"startTime": 0
},
{
"character": "Sarah",
"startTime": 1,
"finishTime": 3.64,
"dialogue": {
"text": "Oh, that's frustrating. Have you tried restarting it?",
"align": "center"
}
},
{
"character": "Sarah",
"opacity": 0,
"startTime": 4.14
}
]
}