--instructions--

Listen to the audio and answer the question below.

--questions--

--text--

How will the clients feel?

--answers--

They'll be completely calm.

--feedback--

Jake uses the word concerned which suggests worry, not calmness.

They'll likely be concerned.

They'll be unaware of the situation.

--feedback--

Jake's statement focuses on their feelings, not whether they know about the situation.

They'll feel excited.

--feedback--

The word concerned means worry, which is the opposite of excitement.

--video-solution--

2

--explanation--

Likely be suggests this is a probable outcome, though not certain.

Concerned means feeling worried or anxious about something. In this context, Jake predicts that the clients will feel worried about the news. For example:

• The team was concerned about meeting the deadline. - This shows they were worried about achieving their goal.

• Our clients were concerned about the system's performance. - This indicates they were anxious about how well the system was functioning.

--scene--

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