--instructions--

Listen to the audio and answer the question below.

--questions--

--text--

According to James, what has been difficult to deal with?

--answers--

Time management

--feedback--

James does not mention time management.

Task prioritization

--feedback--

James does not talk about prioritization.

Communication

Technical problems

--feedback--

James does not mention technical problems.

--video-solution--

3

--explanation--

James uses the Present Perfect tense (has been) because he is describing an issue that started in the past and is still ongoing. If he had said Communication was a challenge, it would suggest that the problem is completely in the past. Compare the following sentences:

• The new software has been difficult to use. - It started being difficult in the past and it still is.

• The new software was difficult to use. - It was difficult before, but may not be anymore.

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