curriculum/challenges/english/blocks/learn-how-to-express-agreement/67b4820e52af174c730e5aa1.md
Listen to the audio and answer the question below.
Maria wants to show that she empathizes with Jim's concern. What should she say?
I understand your point.
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That's not a big deal.
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This response dismisses Jim's concern. A better response would acknowledge the issue and express understanding, rather than minimizing it.
1
When someone raises a concern, especially about something technical, the most appropriate response is to show that you understand and are ready to address it.
Dismissing the issue with That's not a big deal is unhelpful and unprofessional.
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"text": "However, I've noticed that the app tends to lag a bit when switching between different sections.",
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