curriculum/challenges/english/blocks/learn-how-to-clarify-misunderstandings/67f110094041df1a3946af8a.md
Read the text and answer the question below.
After speaking with Mark, Lisa discovered that the problem was affecting the whole team, so she wrote a memo to inform everyone.
Hi team,
Just a quick update: I spoke with Mark about a glitching issue in the menu — it sometimes disappears or shows the wrong options and acts weird. We also noticed flickering when switching tabs. The behavior is not consistent, but it happens enough to be a problem.
After checking a few machines, I confirmed it's happening across the team. It looks like a graphics driver or rendering problem, possibly linked to event handling in the UI framework.
Please update your graphics drivers as soon as possible. If the issue continues, we'll run further diagnostics.
Let me know if you have questions.
Lisa
What does Lisa suggest as the first step to fix the problem?
Run full diagnostics immediately.
Diagnostics were mentioned as a next step only if the first fix didn't work.
Update the graphics drivers.
Change the event handling code.
She does mention event handling, but not as the first action to take.
Restart the computer.
Lisa didn't recommend restarting in this case.
2
To find the correct answer, look at the first action Lisa recommends to fix the issue.
She clearly says to update the graphics drivers before doing anything else.
Select the option that shows this as the first step.