--instructions--

Listen to the audio and complete the sentence below.

--fillInTheBlank--

--sentence--

I tried BLANK, but it BLANK. Do you know what might be BLANK it?

--blanks--

restarting

--feedback--

This means to turn something off and then on again, usually to fix a problem. It ends with -ing.

didn't help

--feedback--

This two-word phrase means that the action didn't fix the problem or make things better. The first word is the contraction for did not.

causing

--feedback--

This word refers to what is making something happen or creating a problem. It ends with -ing.

--explanation--

Restarting means turning something off and then back on, often as a simple fix for technical problems. For example:

I tried restarting my computer. – This means you turned your computer off and on again.

Didn't help means that the action or solution did not make any difference or solve the problem. For example:

The restart didn't help the issue. – This means restarting did not fix the problem.

What might be causing it? is asking what is responsible for the problem. For example:

What might be causing the slow connection? – This means asking what is making the connection slow.

--scene--

{
  "setup": {
    "background": "company2-center.png",
    "characters": [
      {
        "character": "Mark",
        "position": {
          "x": 50,
          "y": 0,
          "z": 1.4
        },
        "opacity": 0
      }
    ],
    "audio": {
      "filename": "B1_16-2.mp3",
      "startTime": 1,
      "startTimestamp": 27.06,
      "finishTimestamp": 30.94
    }
  },
  "commands": [
    {
      "character": "Mark",
      "opacity": 1,
      "startTime": 0
    },
    {
      "character": "Mark",
      "startTime": 1,
      "finishTime": 4.88,
      "dialogue": {
        "text": "I tried restarting, but it didn't help. Do you know what might be causing it?",
        "align": "center"
      }
    },
    {
      "character": "Mark",
      "opacity": 0,
      "startTime": 5.38
    }
  ]
}