--instructions--

Listen to the audio and complete the sentence below.

--fillInTheBlank--

--sentence--

Yes, we can. That should give us more information. By the way, have the BLANK been BLANK because of this?

--blanks--

support tickets

--feedback--

This phrase of two words refers to requests or reports submitted by users needing help or reporting issues to a support team. The second word is in the plural form.

piling up

--feedback--

This phrase of two words means accumulating or increasing in number, often to an overwhelming amount. The first word is in -ing form.

--explanation--

Support tickets are messages or requests sent by users to a support team to report problems or ask for assistance. For example:

The support team resolved over 50 support tickets this week. - It means more than 50 issues reported by users were addressed by the support team.

Piling up means accumulating or gathering in a large quantity, often more than expected or manageable. For example:

The homework assignments are piling up as the deadline approaches. - This example highlights how the number of homework assignments is growing significantly, creating a sense of urgency or pressure.

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