--instructions--

Listen to the audio and complete the sentence below.

--fillInTheBlank--

--sentence--

Our developers have said there are BLANK with our current provider, especially during BLANK.

--blanks--

slowdowns

--feedback--

This noun means things are moving more slowly than usual.

busy times

--feedback--

These two words mean periods when many people use the service.

--explanation--

A slowdown is when something becomes slower. For example:

There was a slowdown in the website after the update. - The website started working more slowly than before.

Busy times refer to general peak periods (like mornings or holidays) when systems often experience heavy use. For example:

During busy times, our servers need to handle more traffic. - When many people use the system at once, it has to work harder.

You don't need an article here because it's a general description of when performance drops.

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