--instructions--

Listen to the audio and answer the question below.

--questions--

--text--

What is Jessica proposing to do?

--answers--

She wants to know how to proceed.

She wants to immediately notify the CEO.

--feedback--

Jessica is not asking about escalating to the CEO.

She thinks they should ignore the issue.

--feedback--

Jessica is not thinking about ignoring the issue.

She wants to stop investigating and wait for more reports.

--feedback--

Jessica is actively discussing what next steps to take, not waiting passively.

--video-solution--

1

--explanation--

Jessica is deciding if they should involve a higher-level team or keep investigating the issue themselves.

Escalate this means to raise the issue to a more specialized or higher authority — in this case, the incident response team. This is often done when a situation is serious or beyond the current team's control.

Keep investigating shows she is considering continuing their own efforts before involving others.

--scene--

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    "background": "company2-center.png",
    "characters": [
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        "character": "Jessica",
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        },
        "opacity": 0
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    ],
    "audio": {
      "filename": "B1_17-2.mp3",
      "startTime": 1,
      "startTimestamp": 71.08,
      "finishTimestamp": 75.54
    }
  },
  "commands": [
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      "character": "Jessica",
      "opacity": 1,
      "startTime": 0
    },
    {
      "character": "Jessica",
      "startTime": 1,
      "finishTime": 5.46,
      "dialogue": {
        "text": "Do you think we need to escalate this to the incident response team, or should we keep investigating on our own?",
        "align": "center"
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      "opacity": 0,
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