Terms of Service

Last updated: March 3, 2024

This FastGPT Terms of Service agreement ("Agreement") is between you and Zhuhai Huanjie Cloud Computing Co., Ltd. ("we," "us," or "the Company") regarding your use of the FastGPT cloud service ("the Service"). Please read all terms carefully, especially those regarding liability limitations, restrictions on your rights, dispute resolution, and applicable law. If you do not agree with any part of this Agreement, do not register for or use the Service.

Article 1: Service Content

1. We provide internet-based information technology services including storage, computing, and network transmission.
2. We may send you updates via in-app messages, email, or SMS from time to time.
3. We provide technical support and customer service to help you get the most out of the Service.
4. We guarantee a monthly service availability of no less than 99%.

Article 2: Registration and Account Management

1. You must register an account before using the Service. You warrant that all registration information is true, accurate, and complete, and that you will keep it up to date.
2. You are responsible for safeguarding your account credentials and for all activity under your account. If you discover unauthorized use, change your password immediately or contact us.
3. We reserve the right to review your account. If we detect abnormal or illegal activity, we may suspend or terminate your access.

Article 3: Usage Rules

1. You may not use the Service for illegal activities or to infringe on the rights of others, including but not limited to intellectual property infringement and unauthorized disclosure of trade secrets.
2. You may not register accounts through malicious means, including but not limited to profiteering, speculation, or arbitrage.
3. You may not use the Service to distribute illegal, harmful, or malicious software or information.
4. You must comply with all applicable laws and this Agreement, and you bear full responsibility for all content you publish and all consequences arising from your use of the Service.
5. Using our connected model services to generate content that may harm individuals or society is prohibited. Platform safety is critical for long-term stable operations. Any account found using the platform's model capabilities to generate or distribute prohibited content will be immediately banned with no refund of account balance. Prohibited content includes but is not limited to:
   • Exploitation and Abuse
     • Content that describes, depicts, or promotes child sexual exploitation or abuse, regardless of legality. This includes content involving or sexualizing minors.
     • Content used for grooming children. Grooming refers to adults building relationships with children for the purpose of exploitation, particularly sexual exploitation, trafficking, or other forms of exploitation.
   • Non-Consensual Intimate Content
     • Content that describes, provides, or promotes non-consensual intimate activities.
   • Content that describes, provides, promotes, or solicits commercial sexual activities and services, including encouraging or facilitating real sexual activities.
   • Content that describes or facilitates human trafficking, including recruiting, transporting, paying for, or enabling exploitation such as forced labor, domestic servitude, indentured servitude, forced marriage, or forced medical procedures.
   • Self-Harm and Suicide: Content that describes, praises, supports, promotes, glorifies, encourages, or instructs self-harm or suicide.
   • Violent Content and Behavior
     • Content that describes, depicts, or promotes graphic violence or gore.
     • Content depicting terrorist acts; praising or supporting terrorist organizations, actors, or ideologies; encouraging terrorist activities; providing aid to terrorist organizations; or assisting in terrorist recruitment.
     • Content that advocates or promotes violence against others through threats or incitement.
   • Hate Speech and Discrimination
     • Content that attacks, defames, intimidates, degrades, targets, or excludes individuals or groups based on characteristics such as race, ethnicity, nationality, gender, gender identity, sexual orientation, religion, age, disability, caste, or any other characteristic associated with systemic bias or marginalization.
     • Content that threatens, intimidates, insults, or degrades individuals or groups through language or imagery, or promotes physical harm or abusive behavior such as stalking.
   • Content that is intentionally deceptive and may harm the public interest, including false content related to health, safety, electoral integrity, or civic participation.
   • Content that directly supports malicious software activities or illegal attacks, such as distributing malicious executables, organizing denial-of-service attacks, or managing command-and-control servers.

Article 4: Fees and Payment

1. You agree to pay all fees associated with the Service based on our published pricing.
2. We may adjust pricing based on operational costs and market conditions. The price at the time of payment applies.

Article 5: Disclaimer and Liability Limitations

1. The Service is provided on an as-is basis given existing technology and conditions. We do not guarantee the Service will be completely fault-free or meet all your requirements.
2. We are not liable for data loss or damage caused by your own operational errors.
3. Due to the nature of generative AI, regulations vary by country. All users must comply with the laws of their jurisdiction. If you use the Service in violation of FastGPT's Acceptable Use Policy -- including any use prohibited by law, regulation, or government order, or any use that infringes on the rights of others -- you assume full responsibility. We are not liable for issues arising from customer use. Below is a link to China's regulations on generative AI:

Interim Measures for the Administration of Generative Artificial Intelligence Services (Draft for Comment)

Article 6: Intellectual Property

1. We own all intellectual property rights to the Service and related software, technology, and documentation. You may not copy, distribute, rent, reverse-engineer, or otherwise exploit these materials without our express authorization.
2. You own all intellectual property rights to data and content (including files, images, etc.) you create through the Service. We will not use, copy, or modify your data or content.
3. Data and content from other users belong to those users. You may not use, copy, or modify their data or content without their permission.

Article 7: Miscellaneous

1. If any provision of this Agreement is deemed invalid due to conflict with applicable law, the remaining provisions remain in full force and effect.
2. The Company reserves the right of final interpretation of this Agreement and the Privacy Policy. For questions, contact us at: [email protected].