Support

We're here to help. Pick the channel that fits.

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Email

For account, billing, integration, or sensitive questions:

[email protected]

We aim to reply within one business day.

Documentation

The fastest answer is usually in the docs.

• Quick Start — install, first crawl, first extract in 5 minutes
• API Reference — every parameter, every endpoint
• Examples — copy-paste recipes for common patterns
• Self-Hosting Guide — run Crawl4AI on your own infrastructure

GitHub

For bugs, feature requests, and library issues:

github.com/unclecode/crawl4ai/issues

Please search existing issues first, and include a minimal reproducible example when filing a bug.

Community

• Discord — chat with other users and the team: discord.gg/crawl4ai
• Twitter / X — release news and tips: @unclecode

Status

Live status of the hosted service:

• Dashboard: crawl4ai.com/dashboard
• Incidents and maintenance windows are posted in the in-app notification bell

Security

Found a vulnerability? Please report it privately so we can fix it before disclosure:

[email protected]

Include reproduction steps and the affected component. We will acknowledge within 48 hours and keep you informed through resolution.

Workspace add-on testers

If you are a draft tester for one of our Google Workspace add-ons (e.g. Crawl4AI for Sheets) and want to opt out:

Email [email protected] with the subject "Opt out of draft tester programme" and we will remove your address.

Contact

Crawl4AI 38 Beach Road, #26-12, South Beach Tower Singapore 189767 [email protected]