bot-example — on-call triage assistant (Slack, Discord, Telegram &/or WhatsApp)

A runnable demo for @copilotkit/bot-slack, @copilotkit/bot-discord, @copilotkit/bot-telegram, and @copilotkit/bot-whatsapp: an on-call triage bot that turns incident chatter into tracked work. It's built with @copilotkit/bot (the platform-agnostic bot core), one or more platform adapters, and @copilotkit/bot-ui (a cross-platform JSX vocabulary for rich messages).

One app, any platform — or all at once. createBot takes an array of adapters; app/index.ts includes the Slack adapter when SLACK_* secrets are present, the Discord adapter when DISCORD_* are present, the Telegram adapter when TELEGRAM_BOT_TOKEN is present, and the WhatsApp adapter when WHATSAPP_* are present. Everything else in app/ (tools, components, the confirm_write HITL gate, chart/diagram/table rendering) is platform-agnostic and shared verbatim — set the secrets for whichever platform(s) you want and run the same process. It connects to Linear and Notion over MCP and can:

Query Linear — "what's open in CPK this cycle?" → renders issues as a rich card (Block Kit on Slack, Components V2 on Discord, HTML on Telegram).
File a Linear issue — "file this thread as a bug" → drafts the issue, asks you to confirm, then creates it.
Find Notion pages — "find the runbook for the auth outage" → renders matching pages with links.
Write a postmortem — "write this thread up as a Notion doc" → reads the thread, summarizes, confirms, then creates the page.

Every write goes through a human-in-the-loop confirm_write gate: the agent must call that tool and wait for a Create/Cancel click before it performs any Linear/Notion write.

How it fits together

Slack / Discord / Telegram ──@mention──▶  bot (app/)  ──AG-UI──▶  runtime (runtime.ts)
                                                          │  BuiltInAgent (LLM)
                                                          ├── Linear  MCP  (hosted)
                                                          └── Notion  MCP  (sidecar)

app/ — the platform-agnostic bot: createBot + whichever of the slack() / discord() / telegram() adapters have secrets, the read_thread / render_chart / render_diagram / render_table tools, the issue_card / issue_list / page_list render-tools, the confirm_write HITL gate, and the bot's context. The components emit a cross-platform JSX IR that each adapter renders natively. This is the directory you'd copy to start your own bot.
runtime.ts — the agent backend: a single CopilotKit BuiltInAgent (LLM + Linear/Notion MCP), served over AG-UI. No Python, no LangGraph.
e2e/ — live test harnesses. The Slack harness (run.ts / restart-recovery.ts, pnpm e2e) is legacy/WIP — see Tests; the Telegram harness (telegram-run.ts, pnpm e2e:telegram) is a manual-trigger smoke test — see e2e/TELEGRAM-README.md.

The bot (`app/index.ts`)

The core shape is createBot + one or more adapters, an onMention handler, and start(). The snippet below is an abridged, single-platform sketch — the real app/index.ts builds the adapter list from whichever secrets are present (Slack, Discord, and/or Telegram) and adds graceful shutdown; read the file for the full multi-platform wiring:

import { createBot } from "@copilotkit/bot";
import {
  slack,
  defaultSlackTools,
  defaultSlackContext,
  SanitizingHttpAgent,
} from "@copilotkit/bot-slack";
import { appTools } from "./tools/index.js";
import { appContext } from "./context/app-context.js";

const bot = createBot({
  adapters: [
    slack({
      botToken: process.env.SLACK_BOT_TOKEN!,
      appToken: process.env.SLACK_APP_TOKEN!,
      respondTo: {
        directMessages: true,
        appMentions: { reply: "thread" },
        threadReplies: "mentionsOnly",
      },
    }),
  ],
  // One AG-UI agent per conversation, pointed at the runtime.
  agent: (threadId) => {
    const a = new SanitizingHttpAgent({ url: process.env.AGENT_URL! });
    a.threadId = threadId;
    return a;
  },
  // defaultSlackTools ships universal-Slack tools (e.g. lookup_slack_user
  // for @-mentions); appTools adds this bot's tools. defaultSlackContext
  // ships tagging/mrkdwn/thread-model guidance; appContext adds identity +
  // triage policy.
  tools: [...defaultSlackTools, ...appTools],
  context: [...defaultSlackContext, ...appContext],
});

// One handler covers explicit @-mentions and normal DMs.
// senderContext names the requesting user so the agent acts "as" them.
bot.onMention(async ({ thread, message }) => {
  await thread.runAgent({ context: senderContext(message.user) });
});

await bot.start();

The runnable Slack example keeps DMs and the assistant pane conversational, but channel/private-channel threads require @Kite on each follow-up by default. Set respondTo.threadReplies: "afterBotReply" to restore legacy behavior where plain replies in a thread can continue after the bot has posted there.

Tools (`app/tools/index.ts`)

The bot's tools are plain BotTools, collected into appTools and spread into createBot({ tools }). Each handler receives the generic BotToolContext ({ thread, message?, user?, signal?, platform }) the adapter supplies at call time; tools reach platform power (post, postFile, thread.getMessages(), …) via the thread methods:

read_thread — fetches the messages in the current conversation thread so the agent can summarize/act on a real conversation (e.g. "write this thread up as a postmortem") instead of inventing content.
render_chart — the agent emits a Chart.js config; rendered to a PNG locally in a headless browser (reusing the Playwright dep) and posted inline.
render_diagram — the agent emits Mermaid; rendered to a PNG the same way.
render_table — the agent emits columns + rows; rendered natively per platform (a Slack Table block, otherwise a monospace fallback).

UI as JSX components

Rich messages are authored as JSX components over the @copilotkit/bot-ui vocabulary (<Message>, <Header>, <Section>, <Context>, <Actions>, <Button>, …). Each component (IssueCard, IssueList, PageList, ConfirmWrite) is a plain function whose zod prop schema doubles as a tool input schema. Each adapter renders the same IR natively (Block Kit on Slack, Components V2 on Discord, HTML on Telegram).

The agent renders them through render-tools — BotTools that wrap a component and post it. The agent calls the tool; the handler renders the component and posts it to the thread:

tsx

export const issueCardTool: BotTool<typeof issueCardSchema> = {
  name: "issue_card",
  description: "Render ONE Linear issue as a rich card …",
  parameters: issueCardSchema,
  async handler(props, { thread }) {
    await thread.post(<IssueCard {...props} />);
    return JSON.stringify({ ok: true, rendered: "issue_card" });
  },
};

The three render-tools are issue_card (a single Linear issue, or one you just created with justCreated: true), issue_list (several Linear issues), and page_list (Notion pages). The system prompt steers the agent to present results with these instead of prose.

Human-in-the-loop: `confirm_write`

HITL is a blocking frontend tool. Before any Linear/Notion write the agent must call confirm_write, whose handler posts a Create/Cancel card and blocks until the user clicks — then resolves to the clicked button's value, { confirmed: boolean }. The agent only performs the write when it gets back { confirmed: true }.

tsx

export const confirmWriteTool: BotTool<typeof confirmWriteSchema> = {
  name: "confirm_write",
  description:
    "Ask the user to approve a write before you perform it … returns {confirmed}.",
  parameters: confirmWriteSchema,
  async handler({ action, detail }, { thread }) {
    const choice = await thread.awaitChoice(
      <ConfirmWrite action={action} detail={detail} />,
    );
    return JSON.stringify(choice ?? { confirmed: false });
  },
};

<ConfirmWrite> is a JSX card whose Create/Cancel <Button>s each carry a value ({ confirmed: true|false }) and an inline onClick that updates the card in place to an approved/declined state — so the picker reflects the decision the moment it's clicked. (On Telegram the value can't ride in the 64-byte callback_data, so the core recovers it from the rendered button.)

Slash commands (`app/commands/`)

Four app-owned slash commands, registered via createBot({ commands }):

/agent <text> — a mention-free entry point; runs the agent with the command text as the prompt.
/triage [note] — summarizes the conversation and proposes Linear issues to file.
/preview <title> — privately previews the issue the bot would file (only you see it); degrades to a DM on platforms without ephemeral messages.
/file-issue — opens a structured Linear issue form; degrades to a conversational flow on platforms without modal support (e.g. Telegram).

defineBotCommand({
  name: "agent",
  description: "Ask the triage agent anything (no @mention needed).",
  async handler({ thread, text, user }) {
    if (!text) return void thread.post("Usage: `/agent <your question>`");
    await thread.runAgent({ prompt: text, context: senderContext(user) });
  },
});

The args arrive as ctx.text; runAgent({ prompt }) injects them as the user message (a slash command's text is never posted to the channel, so it isn't in the history the agent reconstructs).

Slack setup: all four commands (/agent, /triage, /preview, /file-issue) must be declared in your Slack app under Slash Commands — Slack won't deliver an unregistered command, even over Socket Mode. The easiest path is to paste the full slack-app-manifest.yaml when creating (or updating) your app, which already declares all four. Discord and Telegram register their commands up front via the adapter.

The agent (`runtime.ts`)

A single CopilotKit BuiltInAgent (LLM + MCP) served over AG-UI by a CopilotSseRuntime. It connects to Linear (hosted MCP, raw API key as bearer token) and Notion (the official MCP server run as a local Streamable-HTTP sidecar), discovering the available list/search/create tools from each server at runtime. A server is only wired up when its credentials are present, so the bot runs Linear-only, Notion-only, or both. The default model is openai/gpt-5.5 (override with AGENT_MODEL).

Local run

Pieces: the chat-platform app(s) (Slack, Discord, and/or Telegram, created once), the optional Notion MCP sidecar, the agent (runtime.ts), and the bot (app/). Set up whichever platform(s) you want — the bot starts an adapter for each one whose secrets are present (so you can run any one, or several from one process).

This example runs from the monorepo. The Telegram work ships an unpublished package (@copilotkit/bot-telegram) and depends on a fix in the core (@copilotkit/bot), so all @copilotkit/* deps are workspace:* and the example runs against local source: pnpm --filter slack-example <script>. Once those versions publish, switch the deps to published ranges for a standalone build.

1a. Slack app (set `SLACK_*` to enable Slack)

https://api.slack.com/apps?new_app=1 → From a manifest → paste slack-app-manifest.yaml.
OAuth & Permissions → Install to Workspace → copy the xoxb- bot token (SLACK_BOT_TOKEN).
Basic Information → App-Level Tokens → generate one with connections:write → copy the xapp- app token (SLACK_APP_TOKEN).
The manifest is tuned for mention-only channel threads. If you enable respondTo.threadReplies: "afterBotReply", also subscribe to message.channels and message.groups so Slack delivers plain thread replies.

1b. Discord app (set `DISCORD_*` to enable Discord)

https://discord.com/developers/applications → New Application.
Bot → copy the token (DISCORD_BOT_TOKEN); under Privileged Gateway Intents enable both Message Content and Server Members — both are required or the Gateway login is rejected.
General Information → copy the Application ID (DISCORD_APP_ID).
OAuth2 → URL Generator → scopes bot + applications.commands, permissions Send Messages / Read Message History / Use Slash Commands / Embed Links → open the URL to add it to your server. Optionally set DISCORD_GUILD_ID (your server id) so slash commands register instantly during dev.

1c. Telegram bot (set `TELEGRAM_BOT_TOKEN` to enable Telegram)

In Telegram, message @BotFather → /newbot → follow the prompts (name + a username ending in bot) → copy the HTTP API token (TELEGRAM_BOT_TOKEN).
Long-polling is the default ingress — no public URL or webhook needed.
The bot auto-registers its slash commands (/agent, /triage, /preview, /file-issue — all four passed to createBot) via setMyCommands on start (no manual BotFather /setcommands step). For group use, /setprivacy → Disable if you want it to see non-mention messages.

2. Credentials

bash

cp .env.example .env
# Fill in (set SLACK_*, DISCORD_*, and/or TELEGRAM_BOT_TOKEN — whichever you want):
#   SLACK_BOT_TOKEN / SLACK_APP_TOKEN          (to run on Slack)
#   DISCORD_BOT_TOKEN / DISCORD_APP_ID         (to run on Discord; DISCORD_GUILD_ID optional)
#   TELEGRAM_BOT_TOKEN                         (to run on Telegram)
#   OPENAI_API_KEY  (or ANTHROPIC_API_KEY / GOOGLE_API_KEY + AGENT_MODEL)
#   LINEAR_API_KEY          (linear.app → Settings → API → Personal API keys)
#   NOTION_TOKEN            (notion.so → Settings → Connections → integrations)
#   NOTION_MCP_AUTH_TOKEN   (any strong string; shared between the sidecar and the agent)

Linear and Notion are independent — set only the ones you want; the agent wires up whichever credentials are present.

3. Notion MCP sidecar (only if using Notion)

The agent talks to Notion through the official MCP server, run locally as a Streamable-HTTP sidecar:

bash

pnpm install                          # from the repo root
pnpm --filter slack-example notion-mcp   # serves http://127.0.0.1:3001/mcp

Linear needs no sidecar — its hosted MCP accepts the API key directly.

4. Agent

bash

pnpm --filter slack-example runtime   # CopilotKit runtime on :8200, agent "triage"

Exposes http://localhost:8200/api/copilotkit/agent/triage/run — the default AGENT_URL.

5. Bot

bash

pnpm --filter slack-example dev       # tsx watch app/index.ts

6. Try it

@mention the bot in a channel (Slack/Discord) or DM it / @mention it in a group (Telegram). In Slack channel threads, mention Kite again for each follow-up unless you enabled legacy thread continuation:

@CopilotKit Triage what are the open CPK issues this cycle?

@CopilotKit Triage file this thread as a bug in CPK

@CopilotKit Triage find the runbook for our last auth outage

@CopilotKit Triage write this thread up as a Notion postmortem

Per-user identity

The onMention handler forwards the requesting user (resolved to name + email where the platform exposes it) to the agent each turn via senderContext(message.user), so the bot acts on behalf of whoever's asking: "my issues" is scoped to you, and issues it files are assigned to you. On Slack this needs the users:read.email scope (already in the manifest — reinstall the app once after adding it).

Caveat: a single API key can't forge Linear's creator, so created issues are authored by the bot and assigned to the requester. True per-user attribution (and reliable Notion personalization) needs per-user OAuth.

Files → charts, diagrams & tables

Upload a file and the bot analyzes it: images and PDFs go straight to the model, and CSV/JSON/text are decoded and handed over as text. The adapter is transport-only — it downloads the upload and delivers it to the agent as multimodal content; the app (the render_* tools above) decides what to do.

PDFs and images need a vision/document-capable model. The default openai/gpt-5.5 reads both natively through this path, as do recent Claude (anthropic/claude-sonnet-4-6) and Gemini (google/gemini-2.5-*) models. An older text-only model will ignore the attached document.

Try it: drop a CSV and say "chart revenue by month", "diagram this incident flow", or "show the incidents as a table". The chart/diagram renderers need a Chromium binary:

bash

npx playwright install chromium

Notes: the chart/diagram libraries load from a CDN into the local browser (override CHART_JS_URL / MERMAID_URL); your data is rendered locally and never sent to a rendering service.

Deploying

There's nothing local-only here: the bot and the runtime are plain Node processes, and every connection is env-driven. Deploy the runtime and bot, set the same env vars, and (for Notion) run the @notionhq/notion-mcp-server sidecar alongside the runtime with NOTION_MCP_URL pointed at it.

Deploy as a workspace member (built from source)

This example consumes the @copilotkit/* packages via the workspace:* protocol, so it always builds from the in-repo source — not the npm registry. That decouples the deploy from publishing: a change to packages/** redeploys with the new code immediately, and npm publish is an independent, manual step (no "release first, then bump the example" dance).

Because it's a workspace member, the deploy must run from the repo root so the workspace and packages/** are visible. On Railway (or any host), set:

Setting	Value
Root Directory	repo root (`/`)
Build Command	`pnpm install && pnpm --filter slack-example build`
Start Command	`pnpm --filter slack-example start` (bot) — a second service runs the runtime: `pnpm --filter slack-example run runtime`
Watch Paths	`packages/`, `examples/slack/`, `pnpm-lock.yaml`, `package.json`

pnpm --filter slack-example build builds the workspace libs the example imports (@copilotkit/bot-slack / -discord / -telegram / runtime) and everything they depend on, via the Nx project graph — so tsx runs against fresh dist. The Watch Paths are what makes a packages/**-only change trigger a redeploy (the example's own files no longer need to change to provoke one).

Copying this example out of the monorepo? Replace the workspace:* ranges in package.json with the published versions (e.g. @copilotkit/bot-slack: ^0.0.3) — workspace:* only resolves inside this monorepo.

WhatsApp (inbound webhook, needs a public domain)

Slack and Discord are outbound (Socket Mode / gateway) and need no public ingress. WhatsApp is different: it adds an inbound webhook HTTP server on $PORT, so the bot service needs a public URL. To enable it on the deployed bot service (Railway):

Generate a public domain on the bot service (Settings → Networking). Railway routes it to $PORT, which the WhatsApp adapter listens on.
Set WHATSAPP_ACCESS_TOKEN, WHATSAPP_PHONE_NUMBER_ID, WHATSAPP_APP_SECRET, WHATSAPP_VERIFY_TOKEN on the bot service (use a System User token — the temporary one expires in 24h). The runtime service is unchanged.
In the Meta app → WhatsApp → Configuration: Callback URL https://<bot-domain>/webhook, Verify Token = WHATSAPP_VERIFY_TOKEN, subscribe to the messages field.

Health check: GET https://<bot-domain>/ returns ok. Chart/diagram tools use the same headless browser the Slack/Discord paths already run; their PNGs go out as WhatsApp images via the media upload.

Feature demos

Two runnable demos extend the on-call triage bot to narrate per-platform degradation explicitly.

1. Ephemeral — `/preview <title>`

/preview Login button throws 500 on submit

Posts a private draft issue card visible only to you — a "here's what I'd file, only you see this" preview — before anything is written to Linear or posted publicly. Run /file-issue afterwards to actually file it.

Source: app/commands/index.ts (preview command) using thread.postEphemeral(user, draft, { fallbackToDM: true }).

Slack setup: /preview must be declared under Slash Commands in your Slack app manifest (already present in slack-app-manifest.yaml). Slack won't deliver an undeclared command even over Socket Mode.

2. Modals — `/file-issue`

/file-issue

Opens a structured Linear issue form. On Slack you get the full form (title, description text inputs, priority dropdown, type radio). On Discord the form is text-only. On Telegram there is no modal surface, so the bot narrates that and continues conversationally.

On submission (bot.onModalSubmit("file_issue", …) in app/index.ts), the bot validates the inputs and files the issue via the agent (Linear MCP) with the usual confirm_write gate, then shows the filed card.

Source: app/modals/file-issue.tsx (FileIssueModal, issueFromValues), app/commands/index.ts (file-issue command).

Slack setup: /file-issue must be declared under Slash Commands in your Slack app manifest (already present in slack-app-manifest.yaml).

Per-platform behavior

Demo	Slack	Discord	Telegram
Ephemeral (`/preview`)	native only-you message	DM fallback	DM fallback
Modal (`/file-issue`)	rich form (dropdowns + radio)	text-only (≤5 inputs; type/priority default in)	unsupported → conversational fallback

The degradation is always narrated, never silent: /preview reports whether it used the DM path; /file-issue says "modals aren't supported here" on Telegram and continues in chat.

Tests

bash

pnpm --filter slack-example test     # unit tests (read_thread, render tools, components, confirm_write, modals, commands)

Note: the live-Slack e2e harness (pnpm e2e / pnpm e2e:restart) is being migrated to the new createBot API — it still targets the old bridge and the obsolete button-value resume path, so it does not run against this example as-is. The Telegram harness (pnpm e2e:telegram) is a working manual-trigger smoke test — see e2e/TELEGRAM-README.md.

bot-example — on-call triage assistant (Slack, Discord, Telegram &/or WhatsApp)

bot-example — on-call triage assistant (Slack, Discord, Telegram &/or WhatsApp)

How it fits together

The bot (app/index.ts)

Tools (app/tools/index.ts)

UI as JSX components

Human-in-the-loop: confirm_write

Slash commands (app/commands/)

The agent (runtime.ts)

Local run

1a. Slack app (set SLACK_* to enable Slack)

1b. Discord app (set DISCORD_* to enable Discord)

1c. Telegram bot (set TELEGRAM_BOT_TOKEN to enable Telegram)

2. Credentials

3. Notion MCP sidecar (only if using Notion)

4. Agent

5. Bot

6. Try it

Per-user identity

Files → charts, diagrams & tables

Deploying

Deploy as a workspace member (built from source)

WhatsApp (inbound webhook, needs a public domain)

Feature demos

1. Ephemeral — /preview <title>

2. Modals — /file-issue

Per-platform behavior

Tests

The bot (`app/index.ts`)

Tools (`app/tools/index.ts`)

Human-in-the-loop: `confirm_write`

Slash commands (`app/commands/`)

The agent (`runtime.ts`)

1a. Slack app (set `SLACK_*` to enable Slack)

1b. Discord app (set `DISCORD_*` to enable Discord)

1c. Telegram bot (set `TELEGRAM_BOT_TOKEN` to enable Telegram)

1. Ephemeral — `/preview <title>`

2. Modals — `/file-issue`