Troubleshooting

1. Check the logs
2. Try the latest pre-release
3. Download an older version
4. Resolve keyboard shortcut issues
5. MCP Server connection issues
6. SSL certificate errors
7. Check FAQs for common issues

Check the logs

To solve many problems, the first step is reading the logs to find the relevant error message. To do this, follow these steps:

VS Code

Console logs

1. cmd + shift + P for MacOS or ctrl
   • shift + P for Windows
2. Search for and then select "Developer: Toggle Developer Tools"
3. This will open the Chrome DevTools window
4. Select the Console tab
5. Read the console logs

Prompt Logs (Continue Console)

To view prompt logs/analytics, you can enable the Continue Console.

1. Open VS Code settings (cmd/ctrl + ,)
2. Search for the setting "Continue: Enable Console" and enable it
3. Reload the window
4. Open the Continue Console by using the command palette (cmd/ctrl + shift + P) and searching for "Continue: Focus on Continue Console View"

JetBrains

Open ~/.continue/logs/core.log to view the logs for the Continue plugin. The most recent logs are found at the bottom of the file.

Some JetBrains-related logs may also be found by clicking "Help" > "Show Log in Explorer/Finder".

Download the latest pre-release

VS Code

We are constantly making fixes and improvements to Continue, but the latest changes remain in a "pre-release" version for roughly a week so that we can test their stability. If you are experiencing issues, you can try the pre-release by going to the Continue extension page in VS Code and selecting "Switch to Pre-Release" as shown below.

JetBrains

On JetBrains, the "pre-release" happens through their Early Access Program (EAP) channel. To download the latest EAP version, enable the EAP channel:

1. Open JetBrains settings (cmd/ctrl + ,) and go to "Plugins"
2. Click the gear icon at the top
3. Select "Manage Plugin Repositories..."
4. Add "https://plugins.jetbrains.com/plugins/eap/list" to the list
5. You'll now always be able to download the latest EAP version from the marketplace

Download an Older Version

If you've tried everything, reported an error, know that a previous version was working for you, and are waiting to hear back, you can try downloading an older version of the extension.

For VS Code, All versions are hosted on the Open VSX Registry here. Once you've downloaded the extension, which will be a .vsix file, you can install it manually by following the instructions here.

You can find older versions of the JetBrains extension on their marketplace, which will walk you through installing from disk.

Keyboard shortcuts not resolving

If your keyboard shortcuts are not resolving, you may have other commands that are taking precedence over the Continue shortcuts. You can see if this is the case, and change your shortcut mappings, in the configuration of your IDE.

• VSCode keyboard shortcuts docs
• IntelliJ keyboard shortcut docs

MCP Server connection issues

"spawn ENAMETOOLONG" error on macOS

If you're seeing an error like Failed to connect to "<MCP Server Name>" with Error: spawn ENAMETOOLONG when using MCP servers on macOS, this is due to the environment being too large when spawning the MCP process.

Workaround: Use the full path to the command instead of relying on PATH resolution:

mcpServers:
  - name: Memory MCP server
    command: /usr/local/bin/npx  # Use full path instead of just "npx"
    args:
      - -y
      - "@modelcontextprotocol/server-memory"

To find the full path to a command on your system:

• For npx: run which npx
• For docker: run which docker
• For uv/uvx: run which uv or which uvx

This issue typically affects macOS users with large development environments and is being tracked in #7870 and #6699.

SSL certificate errors

If Continue can reach your model endpoint but cannot verify its TLS certificate chain, you may see fetch failed alongside errors such as:

• unable to verify the first certificate
• self signed certificate in certificate chain
• certificate verify failed
• CERT_UNTRUSTED

This usually happens when you are connecting to a self-hosted model, enterprise proxy, or internal endpoint that uses a private CA or an incomplete certificate chain.

Quick fix: trust the CA bundle

Add the root or intermediate certificate for that endpoint to your model's requestOptions.caBundlePath:

models:
  - name: Secure endpoint
    provider: openai
    model: gpt-4.1
    apiBase: https://llm.example.com/v1
    requestOptions:
      caBundlePath: /path/to/ca-chain.pem

If your setup requires mutual TLS, configure requestOptions.clientCertificate too. The self-hosting guide includes an example in How to Set Up Authentication.

Diagnose the certificate problem

1. Reproduce the error in the Continue logs so you can confirm the exact hostname that failed.

2. Test the endpoint directly with curl:

   bashCopy

   curl -v https://llm.example.com/v1/models
   

3. Inspect the certificate chain with OpenSSL:

   bashCopy

   openssl s_client -showcerts -connect llm.example.com:443 -servername llm.example.com </dev/null
   

4. Save the required root or intermediate certificate as a PEM file and point requestOptions.caBundlePath at it.

5. Verify the fix with curl before retrying in Continue:

   bashCopy

   curl --cacert /path/to/ca-chain.pem https://llm.example.com/v1/models
   

Common setups

For self-hosted or enterprise deployments, these options usually help:

• Private CA or corporate proxy: set requestOptions.caBundlePath
• Mutual TLS: set requestOptions.clientCertificate
• Windows VS Code: if your certificates are managed through the Windows certificate store, the win-ca extension may help, but requestOptions.caBundlePath remains the most reliable option

As a temporary debugging step, you can set requestOptions.verifySsl: false to confirm the failure is certificate-related. Do not leave this disabled in normal use.

Still having trouble?

You can also join GitHub Discussions for additional support and discussions. Alternatively, you can create a GitHub issue here, providing details of your problem, and we'll be able to help you out more quickly.