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Customer Discovery Interview

apps/web/content/templates/customer-discovery.mdx

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Background

Customer role, company, and relevant context about their situation.

Current Process

How they currently solve the problem or perform the task today.

Pain Points

Key challenges, frustrations, and problems they encounter with current solutions.

Needs & Goals

What they're ultimately trying to achieve and success criteria.

Feedback on Solution

Their reactions, thoughts, and feedback on our proposed solution or prototype.

Key Insights

Most important takeaways, quotes, and insights to inform product decisions.