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Getting Started with Pro

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What Pro includes

Pro gives you managed cloud AI that works out of the box — no API keys, no local GPU required.

FeatureWhat You GetDetails
Cloud TranscriptionReal-time speech-to-text via premium providersDeepgram, Soniox, AssemblyAI, and more — automatically selected based on your language. See Better Transcription.
Cloud IntelligenceAI summaries, notes, and chat via curated LLMsKimi K2, GPT-5.2, Claude Haiku 4.5 — routed through OpenRouter for lowest latency. See Cloud Services.
MCP ToolsWeb search and URL reading during AI note generationPowered by Exa (search) and Jina AI (URL reading). See Cloud Services.

Privacy at a glance:

  • Char's servers do not store your audio, transcripts, or conversation content
  • Your user identity is never sent to external AI providers
  • All providers have zero data retention by default for streaming/API usage
  • Analytics logs metadata only (model name, token count, duration) — never content
  • Everything is open source — verify any claim in the code

For the complete data flow breakdown, see AI Models & Data Privacy.

Free trial

New users can try Char Pro free for 14 days. During onboarding, select "Start Free Trial" to begin. The trial includes full access to all Pro features including cloud transcription and AI services. When your trial begins, you'll see a congratulatory modal confirming your Pro access.

Subscribing to Pro

<Steps> <Step title="Create an Account"> Open Char and sign in or create an account. You can also sign up at [char.com/pricing](/pricing). </Step> <Step title="Choose a Plan"> Visit [char.com/pricing](/pricing) to view available plans and subscribe. Your subscription will be linked to your account automatically. </Step> <Step title="Start Using Pro"> Once subscribed, Pro features are enabled immediately. Go to Settings > Account to verify your subscription status. </Step> </Steps>

Troubleshooting

If you're logged out while using Pro features, you'll see a toast notification prompting you to log back in. Your Pro status is preserved across app restarts, but you'll need an active internet connection to validate your subscription periodically.