🧑‍💼 Human Resources Handbook

📌 Introduction

Welcome to the Human Resources (HR) Handbook. This guide provides essential information regarding company policies, employee expectations, benefits, and procedures. It applies to all full-time, part-time, and contract employees.

📃 Core HR Policies

1. Code of Conduct

Treat everyone with respect and professionalism.
Harassment, discrimination, and bullying will result in disciplinary action.
Confidentiality must be maintained, especially with customer data and internal communications.

2. Working Hours

Standard hours: Monday to Friday, 9am–5pm (local time)
Flexible working hours allowed with manager approval.
Overtime must be pre-approved and is compensated for eligible roles.

3. Remote Work

Remote work is allowed up to 4 days per week.
A monthly stipend of $100 is provided for home office expenses.
Employees must be reachable during core hours and attend all mandatory meetings via Zoom.

👋 New Hire Onboarding

Before Day One

Signed offer letter and NDA submitted.
HR creates profiles in BambooHR, Slack, Notion.
IT ships welcome kit: MacBook, mouse, t-shirt, onboarding instructions.

Day One Schedule

Time	Activity
9:00 AM	Welcome call with HR
10:00 AM	Setup systems (email, Slack, GitHub)
11:00 AM	Team intro meeting
1:00 PM	HR Policy Training
3:00 PM	Manager 1:1

First 30 Days

Complete all onboarding tasks in Notion checklist.
Book intro calls with at least 5 teammates.
Complete security training module (required).
Define 30/60/90 goals with your manager.

📈 Performance Management

Review Cycles

Quarterly Reviews: Lightweight pulse-check, self and manager feedback.
Annual Review: Deep-dive on growth, compensation, promotion readiness.

Performance Ratings

Rating	Meaning
🔥 Exceeds	Top performer, exceeding expectations
✅ Meets	Consistently meets all expectations
⚠ Needs Improvement	Below expectations, coaching required

Promotion Criteria

At least 12 months in current role.
Demonstrated leadership, ownership, and company impact.
Manager and department lead approval required.

🏖 Paid Time Off (PTO)

Leave Type	Days/Year	Notes
Vacation	20	Can be carried over for up to 6 months
Sick Leave	Unlimited	Must notify manager by 9am local time
Parental Leave	16 weeks (paid)	Applies to all new parents
Bereavement	5	Applies to immediate family
Mental Health	5	Confidential, no questions asked

Submit leave requests via BambooHR.

💸 Compensation & Benefits

Salary Reviews

Conducted once per year.
Benchmarked against market data.
Raises based on performance and company growth.

Stock Options

Eligible roles receive options under the ESOP (Employee Stock Option Plan).
4-year vesting with 1-year cliff.

Health Insurance

100% covered for employees.
50% covered for dependents.
Providers: Blue Cross (US), Sun Life (Canada)

Other Benefits

$150/month wellness stipend
$500/year learning & development budget
Annual team retreat (flights and lodging included)

⚖️ Disciplinary Process

Steps

Verbal Warning (documented)
Written Warning
Final Warning / PIP (Performance Improvement Plan)
Termination

All steps include a formal HR meeting and documented expectations.

Grounds for Immediate Termination

Gross misconduct
Theft or fraud
Harassment or physical threats
Repeated policy violations

🧠 Frequently Asked Questions (FAQ)

Q: How do I request time off?
A: Submit a request via BambooHR. Notify your manager in advance.

Q: Can I change my working hours?
A: Yes, with manager approval. Submit a flex-time request form.

Q: Who do I speak to about my career growth?
A: Your direct manager and HR Business Partner.

Q: Can I work abroad temporarily?
A: Yes, for up to 30 days/year. Notify HR and ensure compliance with tax laws.

Q: What happens if I miss a performance goal?
A: You’ll work with your manager on a development plan. One miss doesn’t result in penalty unless repeated.

👥 HR Team Contacts

Name	Role	Contact
Emma Dubois	HR Manager	`@emma.dubois` on Slack
Kofi Mensah	HRBP - Engineering	`@kofi.mensah` on Slack
Support	HR Helpdesk	`#hr-questions` Slack channel

Last updated: 2025-05-30