This integration provides comprehensive access to Canny's API for managing posts and comments in your feature request boards.

Features

Actions

Post Management:

• Create Post: Create new posts in your Canny boards
• Get Post: Retrieve detailed information about a specific post
• List Posts: List posts with filtering and pagination options
• Update Post: Modify existing posts (title, details, ETA, etc.)
• Delete Post: Remove posts from your boards

Comment Management:

• Create Comment: Add comments to posts
• Get Comment: Retrieve comment details
• List Comments: List comments with filtering options
• Delete Comment: Remove comments

Channels

Posts Channel:

• Handles conversations where posts are the main topic and comments are replies
• When users send messages in conversations, they're automatically created as comments on the associated post

Events

Webhook Support:

• Automatically creates conversations when new posts are created in Canny
• Adds messages to conversations when new comments are posted
• The first message in each conversation is the post content, and subsequent messages are comments

Configuration

To use this integration, you'll need:

1. API Key: Your Canny API key (get this from your Canny account settings)

Author ID

Posts and comments will appear as "Botpress" unless you provide a specific authorId.

To use a different author, provide an authorId of an existing user in your Canny workspace. You can find available user Ids using the "List Users" action.

Usage Examples

Setting up Webhooks

Configure webhooks in your Canny account to point to your Botpress integration endpoint to automatically sync posts and comments as conversations.

Conversation Flow

1. Post Creation: When a new post is created in Canny, a new conversation is started in Botpress
2. Comment Replies: When users reply in the conversation, new comments are created on the original post
3. Thread Management: Each post becomes a conversation thread with comments as messages