Support code examples for the SDK for Java 2.x

Overview

Shows how to use the AWS SDK for Java 2.x to work with AWS Support.

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Support provides support for users of Amazon Web Services.

⚠ Important

• Running this code might result in charges to your AWS account. For more details, see AWS Pricing and Free Tier.
• Running the tests might result in charges to your AWS account.
• We recommend that you grant your code least privilege. At most, grant only the minimum permissions required to perform the task. For more information, see Grant least privilege.
• This code is not tested in every AWS Region. For more information, see AWS Regional Services.

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Code examples

Prerequisites

For prerequisites, see the README in the javav2 folder.

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Get started

• Hello Support (DescribeServices)

Basics

Code examples that show you how to perform the essential operations within a service.

• Learn the basics

Single actions

Code excerpts that show you how to call individual service functions.

• AddAttachmentsToSet
• AddCommunicationToCase
• CreateCase
• DescribeAttachment
• DescribeCases
• DescribeCommunications
• DescribeServices
• DescribeSeverityLevels
• ResolveCase

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Run the examples

Instructions

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Hello Support

This example shows you how to get started using Support.

Learn the basics

This example shows you how to do the following:

• Get and display available services and severity levels for cases.
• Create a support case using a selected service, category, and severity level.
• Get and display a list of open cases for the current day.
• Add an attachment set and a communication to the new case.
• Describe the new attachment and communication for the case.
• Resolve the case.
• Get and display a list of resolved cases for the current day.

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Tests

⚠ Running tests might result in charges to your AWS account.

To find instructions for running these tests, see the README in the javav2 folder.

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Properties file

Before running the JUnit tests, you must define values in the config.properties file located in the resources folder. This file contains values that are required to run the JUnit tests. If you do not define all values, the JUnit tests fail.

Define this value to successfully run the JUnit tests:

• fileAttachment - The file can be a simple saved .txt file to use as an email attachment.

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Additional resources

• Support User Guide
• Support API Reference
• SDK for Java 2.x Support reference

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SPDX-License-Identifier: Apache-2.0